Head of Program Support

Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly skilled agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to dive deep into the details and make the improvements that help the system achieve its full potential, and we lean on AI to help...

Conservation design development (architectural and engineering)Site / construction managementBudget and financesStakeholder engagement including local government and communityTeam managementFundraising support / donor liaison / reportingGiven the early stages of the project all the above elements can be managed by the Head of Built Heritage supported by a...

· Contribute to the design of PACES annual program plan· Prepare monthly activities plan and budget for PACES and monitor their progress of completion· Plan and implement a schedule of field visits to ensure proper implementation of activities in coordination with other program team members· Provide logistical and administrative...

Take the lead in the implementation of the current and future projects related to the coding program under the management of the Head of Advanced Technology SchoolAssist support team in finding, onboarding, and retaining new instructional staff.Lead junior instructional staff team members, conduct weekly 1:1’s and team meetings with campus instructors...

"Employer DescriptionThe Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of...

Strategy and Steering: You contribute to the global strategy and dynamics of the CYM Program. You ensure the implementation of the regional CYM strategy in the MENA Region. You coordinate or participate in the development of thematic strategies and policies which are linked to the overall CYM Program.Operation including quality assurance & control: You...

• Represent and implement ZFA programs, ensuring compliance with ZFA policies and regulations;• Coordinate communication between main office and all program partners, establishing systematic and timely reporting, dissemination of information, and analysis as needed;• Develop, implement and deliver agreed budgets and work plans to ZFA Programs...

About the jobJob Title: Program Officer – JordanJob Location: Amman, JordanReports to: PACES Country ManagerStart Date Required: Immediate General Description of PACES: PACES is a UK based charity established in 2006, with the aim of providing healthy, structured after-school sports programs for Palestinian girls and boys ages 6-16 years living in...

work on projects, scoping out the nature and purpose of the information required by clientscollect, store, analyse and present geographical and spatial informationuse a range of GPS tools in the field to capture the location of 'assets' such as bridges, street lights, road barriers and flood defencesundertake desk-based data capture (digitising) to...

Clinical Material Development and Training: Develop curriculum on psychosocial care for civil society actors who experience difficult work conditions and may be exposed to high levels of stress and/or traumatic experiences. Conduct trainings (including Training of Trainers) and ongoing consultation in-person, remotely, and on e-learning platforms. Document...

Respond to incoming cases of client services department as backup during peak times.Head problem resolutions requiring extensive analysis, troubleshooting and escalation to product development.Conduct extensive troubleshooting of backend databases and identify root cause of data issues.Engineer and investigate both platform and product issues.Respond and...

The National Programme Officer is working as a local employee of the Embassy of Switzerland in Jordan under the overall guidance of the Deputy Regional Head of Cooperation/Head of Jordan Program and closely coordinates with the Regional Advisor on Water and Sanitation. S/he contributes to the overall Jordan program and manages a number of projects and...

* Extensive experience of working within a management role within a complex country programme in an emergency response or fragile state* Previous experience of managing programme teams in complex contexts* Education to MSc/MA/MEng level in a relevant subject or equivalent field experience* Experience of managing multi-donor, multi-site programmes (including...

Provide exceptional organizational and administrative support to TAP for the coordination and preparation of events and help the program by sharing of information, documents, and files.Prepare purchase requisitions for events and other needed supplies.Coordinate weekly transportation requests.Work as a liaison between TAP and governmental entities to seek...

Organizing programs and activities in accordance with the mission and goals of the organization.Developing new programs to support the strategic direction of the organization.Creating and managing long-term goals.Developing a budget and operating plan for the program.

• Answer the calls received from the affected population with respect and professionalism and provide relevant information to all callers by answering their questions/inquiries thoroughly, and allocate enough time for each call; • Manage requests and grievances from the affected population in an effective and efficient manner; • Assist,...

Geographic Program ManagerTeam NameProgramsRole PurposeSupporting the MENA geographic lead in the development and implementation of advocacy, analysis and programming for the region. Managing regional grants outside of opportunities. Coordination of the regional policy group.Key ResponsibilitiesReporting to the Geographic Lead for MENA (either Director or...

BA/S or equivalent in a relevant field required, MA/S preferred.At least 5 years of mid-level leadership and management experience in large and complex programs including humanitarian operations, previous work experience in the Middle East and insecure environments preferred.Relevant knowledge and experience of humanitarian and development programming...

Conduct primary and secondary research to advise new program developmentContribute to the design, development, and implementation of the Foundation's programsTranslate ideas and concepts into coherent and well framed concept notes and program directionsSupport the Foundation’s work with partners, ministries, and international organizations...

Follow up on the implementation for day-to-day activities to ensure that a high-quality program is delivered.Support the development of project plans (HR, procurement, and others).Transmit IMC vision and turn it to implemented strategies in the center.Support Technical unit upon request to conduct and coordinate all essential and ongoing activities.Follow up...