Case Processing

"With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's...

Are you eager to contribute to a success story, steering a company towards global recognition and unicorn status? Have you been praised for your problem-solving skills, aspiring to advise C-level executives or high-ranking officials in finance matters? Case In Point is in search of professionals ready to make a substantial difference, thriving in a...

To verify the referral cases in terms of the approval process, supporting document, and payable amountTo work as a focal person with the donor in terms of securing required pre and post-approvals for ECC cases.To follow up on audited cases and liaise with the relevant health facilities to settle down the final payable amount.To coordinate between the health...

A legal researcher is one basically responsible for researching cases (and anything that can help to win a case) in advance so that the litigation attorney is prepared for the courtroom. They typically provide research that ties in with evidences presented, case law, and even the litigation process.

Design, implement, and execute test casesEvaluate testing process, make recommendations as necessaryTimely execution of test casesIdentify, and record bugsEnthusiastically advocate for our users; promote simplicity, ease-of-use, and delightful experiencesBuild and evolve automation frameworks, test suites, and test approaches for our services, and automate...

Setting up company accounts for new customers. This multi-step process requires that the Officer understands the current processes of the new Customer and customize their account to match it in the best way possible. It also involves coordinating with the Technical team at LogistaaS to handle any custom requirements. Training users in new Companies on how...

Carry out preliminary interviews and initial assessments to process refugees for resettlement following established procedures.Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner.Assess and review individual resettlement cases and prepare individual / group...

Main responsibilities and tasks: Act as the point of contact for internal and external clients Perform basic office tasks such as data entry, answering phones, taking messages, directing company phone calls, sorting mail, scanning, maintaining, and updating filing Maintain positive relationships with vendors, clients, and coworkers Review and...

Responsible for the customer support experience with MicrosoftOwn, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g., first quality response, swarming, case documentation, customer expectation mgmt., etc.)Identify cases that require escalation (either...

Understands the NGOs projects Applies the security rules at all times Respects and observes staff regulations of the health projects in the Jordan and Performs duties and tasks not covered in this job description and provide support to other departments when requiredThe Focal point is responsible of Follow up the medical cases for obtaining the approval...

• Assist in capturing business requirements and subsequently developing use case-based specifications.• Assist in developing test cases and performing user acceptance testing (UAT); ensures validation of business requirements with documented results. • Collaborates with cross-functional teams providing insight for new products, services,...

The candidate who will succeed in this position will create all the testing and automation frameworks as required for their projects. Thus, the candidate may have to work on multiple projects once, also working to improve the company's best practices from a testing standpoint. Design, implement and execute test casesEvaluate the testing process, make...

Identify, interview, assess resettlement and complementary pathways needs, and process cases identified for resettlement and complementary pathways following established procedures; provide counselling to individuals.Monitor activities for resettlement and complementary pathways, as applicable, to ensure progress against targets, transparency and efficiency...

Adhere to QC standards and related PnP.Prepare and ensure readiness of test environment for various types of testing (i.e. SIT,UAT…etc).Ensure isolation and protection of test environment from production environment.Process sufficient and suitable tests for all the new applications or changes as per the IT PnPs, before being deployed to production...

Work to understand the customer engagement process and with engineer directly to gather inputs on symptomsProvide consulting, resolution advice to Delivery Partner that will improve the customer experience. Offer technical guidance to others and share technical expertise.Ensure on-the-ground Delivery Partner engineer support related to resolution of...

Position: System Management SpecialistLevel of Effort: Full-time LTTABase of Operations: Amman, JordanPosition Reports to: Institutional Capacity Lead Project BackgroundThe Jordan Himaya project is a USAID-funded activity that aims to enhance access to and quality of essential services and protection for survivors of gender-based violence (GBV) in Jordan....

Advise internal/external clients stakeholder on AI & AutomationLead implementation details and perform development activities to implementvarious use cases utilizing IBM Watson’s ML/AI stack or other comparable ML/AI components, pipelines, or techniques.Design and implement use case leveraging IBM Watson Natural language processing and text...

Provide technical and SME coaching for Delivery Partner (DP) Engineers/AdvocatesPartner with the Support Delivery Manager (SDM) and CSS Training teams to address any readiness gaps, ensuring findings and remediations shared across Delivery Partners and LOBs, as applicable.Own case management duties (incoming inspection, escalations, tech reviews/triage,...

Advise internal external br clients stakeholder on AI amp Automation Lead implementation details br and perform development activities to implementvarious use cases utilizing IBM Watson s ML AI stack or other comparable ML AI components pipelines or br techniques Design and implement use case leveraging IBM Watson Natural language processing and text...

Work to understand the customer engagement process and with engineer directly to gather inputs on symptomsProvide consulting, resolution advice to Delivery Partner that will improve the customer experience. Offer technical guidance to others and share technical expertise.Ensure on-the-ground Delivery Partner engineer support related to resolution of...