Partner Technical Advisor IaaS VM

1 month ago


Amman, Jordan Microsoft Full time
  • Work to understand the customer engagement process and with engineer directly to gather inputs on symptoms
  • Provide consulting, resolution advice to Delivery Partner that will improve the customer experience. Offer technical guidance to others and share technical expertise.
  • Ensure on-the-ground Delivery Partner engineer support related to resolution of customers technical issues. Assist in customer escalations and help solve complex technical problems.
  • Proactively perform case reviews and customer wellness. Recommend case escalation as appropriate and per established guidelines.


  • Amman, Jordan Microsoft Full time

    Work to understand the customer engagement process and with engineer directly to gather inputs on symptomsProvide consulting, resolution advice to Delivery Partner that will improve the customer experience. Offer technical guidance to others and share technical expertise.Ensure on-the-ground Delivery Partner engineer support related to resolution of...


  • Amman, Jordan Caduceus Healthcare Inc. Full time

    : The Technical Advisor/Surveillance Focal Point will provide technical oversight as part of a multi-country project to strengthen integrated surveillance for COVID-19 pandemic response and other respiratory disease threats under the leadership of the Principal Investigator/Senior Technical Advisor.The successful candidate will work with the project team,...


  • Amman, Jordan Microsoft Full time

    Core (all people in this role perform these duties; depending on tenure some duties may be minimalProvide technical and SME coaching for Delivery Partner (DP) Engineers/AdvocatesPartner with the Support Delivery Manager (SDM) and CSS Training teams to address any readiness gaps, ensuring findings and remediations shared across Delivery Partners and LOBs, as...


  • Amman, Jordan Microsoft Full time

    Provide technical and SME coaching for Delivery Partner (DP) Engineers/AdvocatesPartner with the Support Delivery Manager (SDM) and CSS Training teams to address any readiness gaps, ensuring findings and remediations shared across Delivery Partners and LOBs, as applicable.Own case management duties (incoming inspection, escalations, tech reviews/triage,...

  • Technical Advisor

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    Amman, Jordan Microsoft Full time

    The Technical Advisor's responsibilities include developing applications, providing technical expertise, and coordinating Technicians' activities. ... To be successful as a Technical Advisor, you should provide exceptional customer service, display efficient multitasking abilities, and be detail-oriented.

  • Technical Advisor

    1 month ago


    Amman, Jordan Microsoft Full time

    Coach and mentor Front Line engineers to deliver exceptional customer service.Act internally as a customer advocate.Guide peer team and internal teams to ensure are Empowering, Helping and Advising customersFocus on readiness and technical triage/training creation and delivery.Collaborate on cross-team and cross-product technical issues by working with...


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    "  Background The USAID Jordan Tourism Board Activity (JTBA) aims to improve Jordan’s tourism sector, primarily through supporting the Jordan Tourism Board’s (JTB’s) efforts to strategically position and promote Jordan as a distinctive destination. Further, the JTBA will increase domestic and international tourism to primary and secondary sites,...


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  • Amman, Amman, Jordan Chemonics International Full time

    " BackgroundThe USAID Jordan Tourism Board Activity (JTBA) aims to improve Jordan's tourism sector, primarily through supporting the Jordan Tourism Board's (JTB's) efforts to strategically position and promote Jordan as a distinctive destination. Further, the JTBA will increase domestic and international tourism to primary and secondary sites, boosting the...

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    Amman, Jordan US Civilian Research & Development Foundation - CRDF Global - MENA Hub Full time

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    Amman, Jordan DEUTSCHE GESELLSCHAFT FÜR INTERNATIONALE ZUSAMMENARBEIT GIZ Full time

    Coordinating project activities in the respective field directoratesSupporting in carrying out project activities virtually or online as neededManaging the delegated tasks in close coordination with team, especially the other regional advisorsCompiling all required information and data in addition to drafting progress reports for the project. Ensuring some...

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  • COVID-19 Advisor

    1 week ago


    Amman, Jordan Abt Associates Full time

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  • Amman, Jordan Save the Children International Full time

    The Programme Advisor - Inclusion and gender will be part of the Programme Development and Quality Team and will work closely with the area offices, other TAs and the operation team. The Programme Advisor - Inclusion and gender will provide technical leadership to the Syria Response for integration and mainstreaming of protection, gender and inclusion...


  • Amman, Jordan World Vision International Full time

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  • Amman, Jordan World Vision International Full time

    Ensure staff understand and implement best practice/project models/approachesIdentify and work with Operations/P C to build the capacities of staff, particularly Health specialist staffIdentify and work with partner organizations to improve their capacity to implement quality Health interventionsEnsure compliance with donor, grant, technical standards and...


  • Amman, Jordan VeriPark Full time

    Driving new and enhanced Practice enablement (offerings and skills) with a named list of System Integrators, Advisory Partners, and Fintech partners.Helping partners develop their VeriPark related practices.Developing and executing technical envisioning and readiness plans for each portfolio partner.Managing requests for additional technical resources and...


  • Amman, Jordan FHI 360 Full time

    Provide technical leadership management and general technical direction for the design and implementation of project activities related to their technical area of expertise.Responsible for design, delivery, and progress against approved work plan and reporting against performance monitoring planResponsible for ensuring the timely and quality completion of...

  • Technical Advisor

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    Amman, Jordan DEUTSCHE GESELLSCHAFT FÜR INTERNATIONALE ZUSAMMENARBEIT GIZ Full time

    Compile information on renewable energy market, the energy legal framework and business opportunities in Jordan;Proactively builds networks within industry and identify project opportunities and future project partners with promising ideas and development potentialAct as a facilitator for RE and EE project development: Support and advise stakeholders and...

  • Technical Advisors

    1 month ago


    Amman, Jordan FHI 360 Full time

    Provide strategic and technical guidance and direction on the design and implementation of project activities related to their technical area of expertise.Responsible for design, delivery, and progress against approved work plan and reporting against performance monitoring plan.Responsible for ensuring the timely and quality completion of all program’s...