Store Operations Lead

4 months ago


Amman, Jordan Talabat Full time
  • About the job

    About The Opportunity

    As the Store Operations Team Lead you will be responsible for ensuring our on-ground operations team (pickers/scanners) are managed efficiently.

    What’s On Your Plate?

  • Scheduling: Ensuring allocation of pickers and scanners is done consistently and in the best way possible
  • Negotiations: Ensuring we are getting best deal from our 3PL partners
  • Efficiency: Ensuring that on-ground teams are operating at maximum output
  • Training: Ensuring that on-ground teams are trained properly and know what they're doing
  • Quality output: Ensuring that the output of the picking and scanning is what is desired, and taking necessary actions to drive it
  • Managing a monthly allocated budget and a team of minimum 100 pickers and scanners
  • Managing in-store operations for our preferred partners
  • What Did We Order?

  • Ability to work under pressure with a strong understanding of operations
  • Ability to think on their feet and come up with creative solutions to problems
  • Strong negotiations skills
  • Ability to motivate a junior team and simplify concepts whilst managing complex schedules
  • Prior experience in operational roles (specifically roles that had Quality Control aspects or scheduling aspects) is a plus
  • Can work with heavy data sets and Excel
  • Comfortable understanding and working with various systems


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