Sr Systems Engineer Microsoft Services

Implementation Install new products and apply performance and security procedures.Supervise the migration of existing solutions and apply needed updates.Complete configuration and upgrading based on design and specifications of client proposals.Design and implement solutions to meet business and technical requirements.Supervise the administration of systems...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.Act internally as a customer advocate.Empower customers to find...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.Act internally as a customer advocate.Empower customers to find...

Responsible for the customer support experience with MicrosoftOwn, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)Identify cases that require escalation (either technically or strategically)Create and maintain incident management requests to product...

Positively represent Microsoft and communicate with corporate customers via email, telephone, Teams while finding solutions for technical problems identified in the Microsoft Cloud.As a member of a team, pursue technical problems in the enterprise space, involving broad and in-depth product knowledge by using collaboration and receiving mentoring assistance...

• Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.• Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.• Act internally as a customer advocate.•...

We are looking for a dedicated, pro-active and experienced Microsoft Dynamics 365 System Administrator to join our team in FMS. The Microsoft Dynamics 365 System Administrator primary responsibility will be to provide support for the system configuration, upgrade, security administration, change management, monitoring, auditing and integrations for...

Positively represent Microsoft and communicate with corporate customers via telephone, email, Skype in regard to finding solutions for technical problem identified in Microsoft products.As a member of a team, pursue technical problems, involving broad and in-depth product knowledge by using collaboration and receiving mentoring assistance as needed....

Provide global leadership and coordination in Customer Feedback, Hiring, Readiness, and collaboration with Azure EngineeringEnsure an effective workflow and feedback loop exists with your global peers to drive performance including closure on common process breakdowns as seen worldwide.Assist with global escalation of issues connecting with customers as...

Duties and Responsibilities:Install new products and install their updates.Supervise the migration of existing solutions and apply needed updates.Complete configuration and upgrading based on design and specifications of client proposals.Prepare full documentation of the implemented products and software.Provide timely status reports to supervisors and...

RAN Operations & Automation Sr. Engineer Bachelor's degree in Telecommunications Engineering or Computer Engineering or any other related field.Level of Experience: Intermediate Experience in a related field.Technical Skills & Knowledge: Essential:Advanced knowledge of RAN fault managementExcellent knowledge of RAN controllers and sites KPIsAdvanced...

Provide global leadership and coordination in Customer Feedback, Hiring, Readiness, and collaboration with Azure EngineeringEnsure an effective workflow and feedback loop exists with your global peers to drive performance including closure on common process breakdowns as seen worldwide.Assist with global escalation of issues connecting with customers as...

Open Position: Senior DevOps Engineer (MNC IT Company) An MNC IT Company is currently hiring Senior DevOps Engineer to join the team and be based in the Kuala Lumpur Key responsibilities include:Actively participate and working closely with local and regional technical engineers in provisioning of Cloud infrastructure, services and support used by global...

We are looking for high caliber Systems Engineer to join us at JDS.The candidate will be responsible for implementing and supporting customer environments containing:• VMware Virtualization, HCI, VDI solutions: VMware (vSphere/vROPS/vSAN/Horizon),OR• Microsoft (Hyper-V, RDP, Azure Stack HCI)

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.Act internally as a customer advocate. Empower customers to find...

Design, develop, implement, and maintain network infrastructure.Ensuring secure and stable server connectivity and testing network protocols.Creating internet domains and optimizing intranet performance.Testing data exchange and communication between computers, routers, modems, and servers.Monitoring Network capacity and performance to keep up with demand in...

Help solve technically complex, strategic, high-profile or long-running customer cases that may require interaction with Software EngineeringResponsible for the customer support experience with MicrosoftOwn, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g....

Install new products and apply performance and security procedures. Supervise the migration of existing solutions and apply needed updates. Complete configuration and upgrading based on design and specifications of client proposals.Supervise the administration of systems to ensure availability of services to authorized users.Complete integration and test the...

• Help solve technically complex, strategic/high-profile or long-running customer cases that may require interaction with Software Engineering• Responsible for the customer support experience with Microsoft• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and...

Scope a customer’s issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.Act internally as a customer advocate.Empower customers to...