Identity Sync Support Engineer

Positively represent Microsoft and communicate with corporate customers via email, telephone, Teams while finding solutions for technical problems identified in the Microsoft Cloud.As a member of a team, pursue technical problems in the enterprise space, involving broad and in-depth product knowledge by using collaboration and receiving mentoring assistance...

Positively represent Microsoft and communicate with corporate customers via email, telephone, Teams while finding solutions for technical problems identified in the Microsoft Cloud.As a member of a team, pursue technical problems in the enterprise space, involving broad and in-depth product knowledge by using collaboration and receiving mentoring assistance...

Responsible for the customer support experience with MicrosoftOwn, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)Identify cases that require escalation (either technically or strategically)Create and maintain incident management requests to product...

You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.

Microsoft Office: Ability To Utilize Advanced Office Suite Products Such As Word, Excel, PowerPoint, Teams, And SharePoint.Able To Effectively Express, Transmit, Understand, And Interpret Complex Information And Ideas Verbally And In Writing.Able To Make Rational Decisions Based On Facts Presented Regardless Of Specific Situation, Leveraging Both Knowledge...

The Systems Engineer position would be a hybrid of helpdesk support and professional services using primarily Jamf. Other duties would involve supporting our clients with Jamf, Onboarding new clients, system health checks, pre-sales consultancy and the maintenance of the DARE macOS products. We would welcome candidates with the following skill set :- Jamf...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.Act internally as a customer advocate.Empower customers to find...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.Act internally as a customer advocate.Empower customers to find...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.Act internally as a customer advocate.Empower customers to find information, self-solve when they decide to, and...

As we work to create a more connected customer experience across Microsoft we are focused on developing Connected Support Delivery (CSD). CSD is a customer-centric support delivery model for our most important commercial customers. As part of CSD, CSS Customer Aligned support resources work with other account aligned resources (e.g. CSAMs) from across...

Manage and lead a diverse and inclusive team of Support Engineers and Support Escalation Engineers, with focus on team performance.Enable an environment in which people can do their best work, ensuring your team builds the customer focus, collaboration skills, technical expertise, agility and excellent communication and interpersonal skills needed to support...

• Help solve technically complex, strategic/high-profile or long-running customer cases that may require interaction with Software Engineering• Responsible for the customer support experience with Microsoft• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and...

Help solve technically complex, strategic, high-profile or long-running customer cases that may require interaction with Software EngineeringResponsible for the customer support experience with MicrosoftOwn, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g....

Responsible for the customer support experience with MicrosoftOwn, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g., first quality response, swarming, case documentation, customer expectation mgmt., etc.)Identify cases that require escalation (either...

• Development &maintenance of Native applications.• Work with the product manager and stakeholders keepingeveryone in sync with the development schedules.• Work with cross functional teams to achieve deliverableswithin defined timeframes.• Identifying and solving code problems and bottlenecks.• Ensuring a high level of delivered code...

This role is the highest-level customer support engineer we have - our tickets cannot be elevated above you. The problems are complex. The solutions might be configuration, database-level, or even code-level.Trilogy takes pride in its customer support quality and makes sure customers are impressed at every interaction. It’s an immense responsibility,...

Development amp br maintenance of Native applications Work with the product manager and stakeholders keeping br everyone in sync with the development schedules Work with cross functional teams to achieve deliverables br within defined timeframes Identifying and solving code problems and bottlenecks Ensuring a high level of delivered code quality Extend...

Be the CSD point of contact in region for CSS leadership.Lead the regional deployment of the CSS CSD Customer Aligned Support Manager and Engineer Capabilities.Work with the Area & OU leads to develop the regional Customer Aligned Support community to be successful.Support and enable the virtual CSS CSD organization consisting of Area & OU leads who are...

Development & maintenance of Native applications.Work with the product manager and stakeholders keeping everyone in sync with the development schedules.Work with cross functional teams to achieve deliverables within defined timeframes.Identifying and solving code problems and bottlenecks.Ensuring a high level of delivered code quality.Extend Mendix...

Office based technical sales support to customers enquiries and leadsServes customers by identifying their needs and engineering adaptations of products, tools, and servicesPreparation of customer proposalsPreparation of tender responses and requests for quotationsHandling of initial enquiriesCollation of information for proposals and tender...