Microsoft Endpoint Specialist
1 month ago
Job Purpose
Join our Microsoft Endpoint Team and play a vital role in supporting our diverse customer base across the UK and other regions.Your primary responsibility will be to actively contribute to the successful execution of projects and assist with escalations within Microsoft Endpoint Management.This involves meeting agreed service levels and actively participating in project implementation.Key Duties and ResponsibilitiesEnsure the successful delivery of projects, meeting established SLAs, and adhering to ITIL standards, with a specific focus on Enterprise Mobility.Diagnose and resolve issues in alignment with SLAs and ITIL principles.Lead the design, implementation, and management of new solutions and systems.Drive the implementation of IT processes and security policies within Enterprise Mobility.Elevate the Enterprise Mobility team by providing expert guidance on best practices and delivering optimal project solutions.Be willing to travel as needed to support project implementations.SkillsPossess strong technical knowledge of Endpoint Manager (Intune), covering device and application management, policies, and configurations.Experience with Microsoft Defender for Endpoint and Conditional Access policies.Expertise in deploying Windows devices using Autopilot.Knowledge of endpoint management and security technologies.Proficiency with cloud technologies and services, specifically Entra ID (Azure Active Directory) and Microsoft 365.Proficiency in scripting languages, such as PowerShell, for automating and managing Intune and related technologies.Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.Good English written and verbal communication skills, enabling effective communication with both technical and non-technical stakeholders.Good project management skills, with the ability to manage multiple projects concurrently.Qualifications:Bachelor's degree in computer science, computer engineering, or equivalent.A strong command of the English language, both written and spoken.In-depth understanding of device management policies and configurations.Microsoft 365 Certified: Modern Desktop Administrator Associate certification is a plus.-
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