Senior Field Investigator

1 month ago

Amman, Amman, Jordan International Federation of Red Cross and Red Crescent Societies Full time

Job Purpose:

Based in the MENA Region (Anywhere in the countries mentioned in the title), but with travel to the field (as needed), the Senior Field Investigator will act as a regional lead professional, delivering integrity and investigations, under the direction and supervision of the Investigations Manager. He/she provides advice, guidance to and support National Societies, in MENA Region, as strong and effective local actors. He/she ensures, across the region, the development of robust integrity systems, and the implementation of whistleblower systems, financial transparency and accountability, and timely action when integrity incidents or transgressions are identified.

Delivering investigations

  1. Conduct high quality investigations of misappropriation of funds, misuse of power and fraud cases involving IFRC funds, staff and also including individuals and parties external to the IFRC but connected to its programs such as National Societies and suppliers.
  2. Conduct high quality investigations of serious misconduct (sexual abuse, exploitation and harassment) involving IFRC staff, including individuals external to the IFRC but connected to its programs.
  3. Carry out investigative field missions, sometimes for an extended period of time.
  4. Conduct investigations in accordance with generally recognised international investigation standards (CII, CHS) ensuring that the integrity of all evidence obtained is maintained through the course of investigations, and with due respect and consideration to a diverse employee population, taking into account cultural and language differences.
  5. Care for and support the people affected, including survivors, whistleblowers, witnesses, and subjects.
  6. Collect evidence, interview survivors, witnesses and subjects, review documents and perform analysis.
  7. Oversee, advise and guide external resources such as consultants or surge investigators.
  8. For each investigation, maintain and update records, protocols, and case management system.
  9. Prepare thorough and well-written investigation reports that are of a consistently high quality with soundly based findings and appropriate recommendations and present them to the Head of Investigations and relevant managers, as appropriate.
  10. Prepare fit for purpose briefings and presentations to functional Regional Management on findings including root causes and control and/or process gaps, together with the Investigations Manager and/or Head of Investigations.
  11. Initiate and maintain an internal liaison with different departments under the supervision of the line manager and the Head of Investigations.

Working effectively as a distributed team

  1. Develop and maintain knowledge of investigation and integrity practises and approaches, and to share this knowledge with others to enhance quality service provision.
  2. Function effectively with high integrity and ethics as a member of a multi-national and multi-disciplinary team.
  3. Manage incidents that are time-sensitive, highly confidential, and pose significant risks to the IFRC.
  4. Maintain professional approach when conducting challenging or difficult conversations at all levels of the IFRC.
  5. Use own initiative, sound judgement and experience to reach appropriate decisions.
  6. Handle multiple cases simultaneously, prioritising workloads.
  7. Manage a regional team of investigation professionals or interns.

Inspire people to act with integrity.

  1. Lead ethics and integrity by example, living and displaying ethical values.
  2. Conduct integrity awareness training including formal presentations, workshops and written materials.
  3. Contribute to integrity related policies, documents, guidance, tools, procedures and directives.
  4. Communicate investigation outcomes to deter and prevent misconduct.

Support and develop National Societies (NS), members of the Federation.

  1. Map and develop the NS capacities to prevent, respond and investigate allegations of misconduct.
  2. Develop and disseminate investigation and integrity guidelines, systems, and tools to ensure consistency and effectiveness across National Societies.
  3. Ensure implementation of robust integrity systems, and whistleblowing mechanisms (e.g. Integrity Line).
  4. Work and support the NS corruption awareness and capability.
  5. Provide technical and thought leadership on investigation matters to the NS.
  6. Lead a professional community of practice on integrity and investigations in the Region.
  7. Develop regional investigation capacities and the regional investigation surge roster.

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