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Senior MEAL Manager

3 months ago

Amman, Jordan IRC - The International Rescue Committee Full time

**Work Arrangement:**

**Job Description**

**BACKGROUND**

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crisis and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

Since 2007, IRC has worked with refugees and other vulnerable populations in Jordan. Working in coordination with the humanitarian community and the Government of Jordan, the IRC's assistance programs for children in Jordan include Zaatari Camp and urban-based refugee assistance (Mafraq, Ramtha, Irbid).

**Job Overview/Summary**

Reporting directly to the Deputy Director of Programs, the Snr. MEAL Manager will strengthen the MEAL strategy, approaches and systems to foster learning and accountability for our clients; they will support IRC’s global measurement ambitions of Strategy 100 and the Country Strategic Action Plan. The Snr. MEAL Manager will oversee the MEAL aspects of all sectors within IRC Jordan.

**Main Responsibilities**

*Technical Leadership and Oversight (60%)*

· Establish and maintain strong M&E systems and practices that are in compliance with the Jordan CP MEAL strategy, global guidelines and standards, encompassing both programs implemented by IRC as well as programs implemented with partners

· Ensure that all IRC activities are properly tracked and monitored through the IRC and/or project specific monitoring tools and practices

· Provide M&E technical assistance to program teams and provide technical inputs into the set-up, implementation and close-out stages of program management, i.e. measurement methodologies, plans and tools, data collection, quality assurance, management and analysis

· Support the implementation of the internal and/or external program evaluations including – but not limited to- writing TORs, assisting in identification of external evaluators where needed, and ensuring inception reports and evaluation reports are of high quality.

· Organize and support culture of learning that is focused on using data for making programmatic and evidence-based decisions

· Contribute to the MEAL Unit’s, and wider country program’s, programmatic and organizational learning efforts

· Provide leadership and support the Information Management Officer to identify information or data management gaps to develop and apply (digital) technology solutions

· Provide leadership and support the Accountability Officer to ensure that the latest and most developed Client Responsiveness practices are institutionalized and inform future program design and decision making

· Contribute to the greater sharing and use of data, research and learning within IRC’s program sectors, to ensure interventions are evidence based and responsive to the needs

· Support the development of strong proposals and high-quality reports that reflect achievements of the ongoing or past projects with focus on outcomes and high level analysis.

· Ensure that Theories or Change (TOCs) and Logical frame works (Logframes) of project/program proposals are based on the Jordan CP strategy

· Ensure that all activities and achievements are reported on a monthly basis and feed into the Aggregated Data Management System ensuring all reports are validated for being final, accurate, and complete

· Manage and track all MEAL budgets and the related expenses as the primary budget holder for MEAL activities

*Staff Management and Leadership (20%)*

· Lead, support and build the capacity of the MEAL team members in relevant technical and managerial competencies

· Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews

· Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions

· Adhere to and act in accordance with the IRC Global People and Culture Policies and Procedures and other applicable policies and regulations

Partnership and Capacity Building (20%)

· Support IRC partners to further strengthen MEAL skills and approaches through capacity sharing and knowledge transfer

· Schedule, organize and lead the delivery of the capacity building of program and partners’ staff in relevant MEAL technical and management competencies.

· Provide feedback to the DDP and technical Coordinators on all program technical data quality and systems strengths and issues to improve.

· Champion robust partner relationship management characterized by the core partnership principles from IRC’s Partnership Excellence for Equality and Results System (PEERS) of responsibility, results-oriented approach, equality, transparency, and complementarity

· Ensure appropriate proactive and reactive communications and engagement with IRC partners to support them in effective implementation of the MEAL systems

· As requested, represent the IRC or MEAL team in internal or external meeting

**Key Working Relationships**

**Position Reports Directly to:** Deputy Director of Programs (DDP)

**Position directly Supervises:** 2x MEAL Officer, Information Management Officer, Accountability Officer

**Position technically coordinates with:** Regional Measurement Advisor

**Key Internal Contacts:** Program Staff, Grants, Partnership, Finance and Supply Chain.

**Key External Contacts:** Partner organizations, other humanitarian and development actors, working groups or clusters

**Qualifications**

**Job Requirements**

· University degree in a relevant field (such as: statistics & data management, social science, public health, development economics, or a related subject area) – a technical degree together with additional relevant work experience may substitute for education.

· Minimum 5 years of working experience in Monitoring, Evaluation, Accountability and Learning-related functions.

· Technical skills in setting up quality MEAL processes and data analysis that leads to learning and action. Demonstrated evidence of knowledge of outcome level indicators and innovative data collection and analysis techniques/methodologies.

· Proficiency and experience with mobile data collection such as Kobo, Commcare, as well as proficiency with Microsoft Excel, SPSS, STATA or other similar software. Knowledge of PowerBi or similar software tools are an additional asset

· Proven ability to write high quality reports and conduct data analysis with high levels of accuracy.

· Demonstrated analytical, system-thinking and problem-solving skills

· Proven ability to transfer knowledge to diverse audiences through training, mentoring, and other formal and non-formal methods together with presentation and reporting skills

· Confirmed ability to lead, mentor and empower a small to medium size team

· Self-motivated with good organization, planning skills, including prioritizing work and multi-tasking

· Strong understanding of gender analysis and able to apply a gender lens to all MEAL work to generate gender sensitive design, indicators, methodologies and reports etc.

· Self-aware of one’s own power, possesses humility and treats everyone with respect; flexible in working with other departments to create a relationship of partnership.

· Proficiency in both written and spoken English and Arabic is a must.

**Standards of Professional Conduct:** The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons

**Gender Equality:** IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols, and other supportive benefits and allowances.

**IRC is an Equal Opportunity Employer. IRC considers all applicants based on merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.**