Jobs: contact center agent

Job Title - Contact Centre AgentType - Long termWork Location - JordanSalary - Net Salary: 300 JOD to 350 JODPreferred - Bilinguals (English and Arabic speakers)Scope of Work:Handling inbound and outbound callsManaging chatsTicket handlingSocial media support across channelsMandatory details/Skills-Answer incoming calls and respond to customer inquiries...

Job Scope: Produce regular activity reports for Supervisors and Managers in addition to spotting and addressing issues on behalf of his/her Supervisor, whenever a Supervisor is not present. Motivate agents and make sure that rules of conduct are adhered. Main Responsibilities: Responsible to meet all agreed to SLAs and performance parameters.Provide...

Motory is looking for a Call Center Agent to deliver exceptional customer support through inbound and outbound calls. Based in our Amman office, this role requires strong communication skills, attention to detail, and a genuine commitment to customer satisfaction.Key Responsibilities:Answer incoming calls and respond to customer inquiries professionally.Make...

Call Center Agent – Travel BenefitsRemotePay rate: $18 an hour, which may be below your state's minimum wage. Please take this into consideration when applying.Schedule: Monday – Friday 8am – 7pm EST (an 8-hour shift will be assigned between these hours)Do you thrive in delivering exceptional, high-touch customer experiences while solving complex...

Job Scope:Produce regular activity reports for Supervisors and Managers in addition to spotting and addressing issues on behalf of his/her Supervisor, whenever a Supervisor is not present. Motivate agents and make sure that rules of conduct are adhered.Main Responsibilities: Responsible to meet all agreed to SLAs and performance parameters.Provide support...

Job Scope oversee, organize andcoordinate the work of OperationSupport Center, manage both operationsand staff, contact point betweenemployees, management, and client. Main Duties & Responsibilities: · Planning, implementing and scheduling project tasks and milestones· Providing day-to-day leadership and works with staff to ensure a high...

Job Title: Retention AgentDepartment: OperationsDivision: RetentionLocation: AmmanReports to: Retention Team LeaderJob ObjectivesThe Retention Agent is responsible for engaging with clients who express a desire tocancel their enrollment in the program. The role involves investigating the true source ofdissatisfaction, offering rebuttals when appropriate, and...

About the RoleWe are looking for a highly motivated and passionate candidate to be as a Call center representatives act on behalf of zain , providing information about products and services, taking orders, responding to handling customer complaints, processing returns, and performing countless other activities, depending on the company, and channeling the...

Role DescriptionThis is a full-time on-site role for a customer service representative at CsMena in Amman. The customer service representative will be responsible for handling incoming and outgoing calls, resolving customer queries, ensuring customer satisfaction, and providing exceptional customer service daily.QualificationsLanguage Skill: English B2 –...

About AltivateAltivate is a digital transformation enabler on a mission to help businesses find smarter and more innovative ways of doing business. With headquarters located in Saudi Arabia along with three regional offices in Egypt, India, and Jordan, we combine different knowledge and technologies to offer our clients tailored solutions and services to...

Syarah is looking for a motivated and customer-focused Customer Care Agent to join our growing team in Amman. If you are passionate about delivering excellent service and building strong customer relationships, we'd love to hear from youKey Responsibilities:Handle customer inquiries via phone, email, and chat in a professional manner Provide accurate...

Syarah is looking for a motivated and customer-focused Customer Care Agent to join our growing team in Amman. If you are passionate about delivering excellent service and building strong customer relationships, we d love to hear from youKey Responsibilities:Handle customer inquiries via phone, email, and chat in a professional mannerProvide accurate...

Syarah is looking for a motivated and customer-focused Customer Care Agent to join our growing team in Amman. If you are passionate about delivering excellent service and building strong customer relationships, we'd love to hear from youKey Responsibilities:Handle customer inquiries via phone, email, and chat in a professional mannerProvide accurate...

About AltivateAltivate is a digital transformation enabler on a mission to help businesses find smarter and more innovative ways of doing business. With headquarters located in Saudi Arabia along with three regional offices in Egypt, India, and Jordan, we combine different knowledge and technologies to offer our clients tailored solutions and services to...

Do you want to make a difference in people's lives? We are looking for a Telemarketing Agent to join our growing teamWho We AreWUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence.Beyond our work,...

Benefits Call Center Representative Position will be Remote$16/hr payrateTraining: 6 weeks/ Mon-Fri 9:00AM(EST)-5:00PM(EST)Production Schedule: Mon-Fri 1:30PM(EST)-10PM(EST) Equipment ProvidedFull-time with Full Benefits Day One Pay is $16/hour which may be below your state's minimum wage.  Please take this into consideration when applying. Join our...

About The RoleWe are looking for a highly motivated and passionate candidate to be as a Call center representatives act on behalf of zain , providing information about products and services, taking orders, responding to handling customer complaints, processing returns, and performing countless other activities, depending on the company, and channeling the...

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Director, Data Center...

Purpose of Role/Summary:To act as the "First Line of Defense" for the client base. You will handle inbound inquiries via Live Chat and Email, resolving 80% of issues (Login, Funding, Verification, Platform) on the first contact using established SOPs. You deliver a premium, personalized experience to Arabic-speaking clients while maintaining strict...

PRINTEEAS Vacancy: Logistics Support Agent (Group IV) - Amman RO - Ref: LSA-AMM 025-04 ExpiredTeaserDocuments should be sent to echo- by 30/12/2025 at midnight Local Time in Amman the latest.TextThe European Commission's Directorate-General for European Civil protection and Humanitarian aid Operations (ECHO), funds relief operations for victims of natural...