virtual customer support

Applications are invited exclusively from individuals based in Amman, Jordan, who are prepared to work onsite at our office.   Join a Montreal headquarters company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Feedback Analytics solutions because we believe...

We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different communication channels. The ideal candidate is an effective communicator, patient, organized, and able to identify customer needs and provide timely and accurate solutions.ResponsibilitiesRespond...

We are seeking a proactive and customer-focused Customer Support Specialist to provide exceptional support to customers and ensure a positive experience at every interaction. The ideal candidate is a strong communicator who can understand customer needs, resolve issues efficiently, and provide accurate and timely solutions across different communication...

Position Title: Executive Virtual Assistant  Location: Remote Type of Employment: Full-time Salary Range: TBA Job Summary: We are seeking an exceptional Executive Assistant to support a fast-paced entrepreneur, coach, speaker, and events business operating within the personal development, leadership, manifestation, and transformation space. This is a...

DescriptionWe are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support...

ONLY APPLY IF YOU RESIDE IN AMMAN JORDAN Role Description Unblocking of Customer Support driven issues Investigate issues and provide root cause analysis Validating issues against product requirements Research issues through code, documentation and interviewing knowledge and stakeholders Creating action items from customer raised issues Providing...

DescriptionWe are looking to hire a Mid-Level Customer Success Specialist to serve as the primary advocate for our clients, ensuring their needs are met and they gain maximum value from our solutions. You will drive product adoption, maintain strong customer relationships, and act as the voice of the customer internally. Your expertise in financial banking...

Company DescriptionOur client is a fast-growing Saudi SaaS start-up that’s helping shape the digital trust infrastructure of the Saudi digital economy. Thousands of users rely on their platform to securely manage and sign agreements. Their vision is to become a comprehensive solution for E-signatures, digital agreements, and identity verification....

Brief Description The Customer Success Specialist enables customers to achieve their desired outcomes by providing support.  This is achieved by supporting customer team. Tasks §  Support customer success managers and analyst with their customers §  Assist in monitoring the health of covered accounts §  Support the onboarding process of...

Job PurposeAs part of the Infrastructure Support team, you will provide operational and project-based support to TDM Group and its global partners. This includes responding to support requests, resolving incidents and problems, and delivering technical implementations within your area of responsibility. The Infrastructure Support (Systems) team manages a...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismBusiness OperationsManagement LevelAssociateJob Description & SummaryJoin our HC Performance and Transformation team within Internal Firm Services as a Workday Associate. In this role, you will leverage Workday technology to enhance and unify human resources and other functions....

We are seeking a customer-focused and professional Customer Care Representative to support customers throughout their experience with the company. The ideal candidate is friendly, patient, and solution-oriented, with strong communication skills and the ability to handle customer inquiries, resolve concerns, and build positive...

Requirements& Qualification: - BS degree in Information Technology, Computer Science or Equivalent. - 2 to 3 years of experience. - Proven working experience in enterprise technical support, IT support or as    a technical engineer. - In-depth knowledge in the product that the technician is supporting. - Strong problem-solving skills. - Excellent...

DescriptionAs a Community Support Specialist at Tamatem: you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.You will: Manage and solve large amounts of tickets and comments and...

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together....

DescriptionJob Purpose As a Commercial Support Manager, you will play a crucial role in managing sales data, analyzing performance metrics, streamlining sales processes, and providing insights to improve overall sales productivity. The Commercial Support Senior Manager will work closely with cross-functional teams, including Business Development, Marketing...

We are seeking a highly organized, proactive, and customer-focused Customer Service & Admin Assistant to provide excellent customer support while assisting with daily administrative and operational tasks. The ideal candidate is a strong communicator who can manage customer inquiries, maintain accurate records, coordinate schedules, and support internal...

Company:MercerDescription:About MarshMarsh is the world’s leading insurance broker and risk advisor. We protect and promote possibility—helping our colleagues, clients, and communities thrive. We are part of Marsh McLennan, a global professional services firm with expertise in risk, strategy, and people.The RoleWe are seeking a detail-oriented and...

Overview At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.  With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success...

Responsibilities:   1)      Project Management: a)       Assist Technical Manager in reviewing, auditing and finalizing Tenders and Jobs contracts and documents. b)      Receive, review and audit weekly Technical Reports and take action accordingly. Prepare Technical Reports while onsite to provide management with a clear view...