virtual customer support

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Administrative stream includes...

Who we are At Namaa, we build and operate tech-enabled urban infrastructure that gives consumers fast, reliable access to meals, groceries, and everyday essentials. Traditional retail models, built around brick-and-mortar locations, often struggle to compete in today’s digital-first landscape. Challenges such as cost efficiency per square foot,...

Job Purpose As a Commercial Support Manager, you will play a crucial role in managing sales data, analyzing performance metrics, streamlining sales processes, and providing insights to improve overall sales productivity. The Commercial Support Senior Manager will work closely with cross-functional teams, including Business Development, Marketing & Finance,...

Role Overview We’re seeking a dynamic, full-time Call Center Representative to join our team at 7 Insights Consultants in Amman. In this role, you’ll deliver top-notch customer support, ensure client satisfaction, and leverage your strong interpersonal skills to resolve inquiries and issues with ease. What We’re Looking For • Exceptional...

Join our fast-growing company as a German speaking Customer Support Representative Fluent German C1 and B1 English level. It is a freelance, remote and full-time position. Start date: 16.11.2026 Schedule: Working days: 5 days working and 2 off; (Sunday is always off and second day off is shifting - schedule is created a week in advance). Working hours:...

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...

Role Overview We’re seeking a dynamic, full-time Call Center Representative to join our team at 7 Insights Consultants in Amman. In this role, you’ll deliver top-notch customer support, ensure client satisfaction, and leverage your strong interpersonal skills to resolve inquiries and issues with ease. What We’re Looking For • Exceptional...

Job Overview Job Title: Network Engineering Support Location: Jordan, Amman Job Responsibilities The Network Engineering Support position will be responsible for: • In-depth knowledge of complex LAN/WAN communications, network hardware such as Cisco routers, Ethernet switches, bridges, gateways, and firewalls. • In-depth knowledge of routing protocols...

On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in...

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. We work with people in over 150 countries and reach over 700 million people. We connect. We inspire. Role...

INSPIRE | EXHILARATE | DELIGHTFor over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury...

Job Title Technical Support Engineer Job Scope The Technical Support Engineer is accountable for addressing technical issues in a timely and efficient manner and maintaining strong relationships with partners and end users ensuring full satisfaction at all times. Main Duties and Responsibilities • Analyze technical issues based on defined support...

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just...

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job...

Key Responsiobilities • Map end-to-end customer journeys • Identify friction points and recommend improvements in collaboration with relevant teams • Track and report key customer journey metrics such as CSAT, NPS, and CES • Manage and analyze customer surveys across multiple channels • Develop regular reports highlighting pain points, root...

Job Summary: The Service Design Consultant supports the Customer Solutions practice in delivering customer and citizen experience transformation projects across sectors such as government, financial services, energy, and telecom. The role focuses on contributing to service design initiatives, research activities, journey mapping, and project delivery under...

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and...

DescriptionSystems Engineer – Telco (Levant regionLocation – JordanThe Systems Engineer for Telco MSP Solutions & Multi-Cloud Security is responsible for establishing relationships with Telco & Large-Scale Enterprises on behalf of Fortinet as well as maintaining and growing business with install base partners/customers.  This role...

Systems Engineer – Telco (Levant region Location – Jordan The Systems Engineer for Telco MSP Solutions & Multi-Cloud Security is responsible for establishing relationships with Telco & Large-Scale Enterprises on behalf of Fortinet as well as maintaining and growing business with install base partners/customers. This role will provide pre-sales support to...

Who we are At Namaa, we build and operate tech-enabled urban infrastructure that gives consumers fast, reliable access to meals, groceries, and everyday essentials. Traditional retail models, built around brick-and-mortar locations, often struggle to compete in today’s digital-first landscape. Challenges such as cost efficiency per square foot,...