Jobs: specialized technical services sts

Account Management and Customer Relationship:Follow up on a number of accounts in terms of:Addressing customer requirements.Follow up calls and site visits to ensure customer satisfaction. Follow up the sales efforts of the various concerned business units to ensure that offers are made to the client on time and within requirements.Post-sales...

Managing the overall communication function starting from creating the strategy, identifying the main key messages, creating tactical plans, and develop the needed content and content formats maintaining consistency, clarity and effectiveness.Advancing and protecting the leadership positioning and Reputation that STS has gained both internally and...

Bachelor s or master s degree in computer science, computer Engineering, information technology, information assurance/cyber-security, or a related technical discipline3-5 years of experience in an information security fieldRelevant information security industry certificates such as CISSP, CEH, or OSCPHands-on experience with SIEM solutions such as QRadar,...

Build Digital Marketing Strategies and plans to help achieve the STS Marketing and Communications ObjectivesManage the execution, measurement, and budget of paid marketing campaigns, including paid social, SEM, Account Based Marketing ads, retargeting, and content syndication.Own strategy to segment multichannel campaigns into discrete marketing tracks based...

Duties and Responsibilities:Install new products and install their updates.Supervise the migration of existing solutions and apply needed updates.Complete configuration and upgrading based on design and specifications of client proposals.Prepare full documentation of the implemented products and software.Provide timely status reports to supervisors and...

As a Senior Enterprise Presales Engineer, you will provide support to clients and to our team as the part of the sales process by designing and delivering solutions, proof of concept demonstrations, and consulting sales team on technical aspects of the opportunities.

Dealing with incoming faults in a professional, courteous manner over the phone and via emailTaking ownership of faults and managing them in a logical and methodical mannerCorrectly logging incidents and faults, categorising and prioritising them in line with team proceduresConducting full and through diagnostics with end users to enable first point of...

Manage client portfolio to provide exceptional Managed Services experiencesProactively manage account escalations for support or response to alerts and eventsMaintain open channels of communications with internal and external stakeholdersRepresent the voice of the customer to inform our sales process and product roadmapLead in the management, supervision and...

• Install new products and apply performance and security procedures.• Supervise the migration of existing solutions and apply needed updates.• Complete configuration and upgrading based on design and specifications of client proposals.• Supervise the administration of systems to ensure availability of services to authorized users.Testing,...

Engage with customer to develop trusted technology advisor relationships with key decision makersWork with customers to discover and gather technical and business requirementsPrepare and deliver presentations to educate customers of solution and service benefits relevant to their business/technology needs and goalsArchitect solutions to meet customer...

Leverages training, education, and previous experience to gather customer requirements, respectfully challenge customer assumptions, and translate into a supportable solution.Determine the technical requirements to meet client goals and act as liaison between the organization s sales/business development and architect & engineering groups.Respond to...

Create implementation plans, designs and generate detailed technical implementation report for each undertaken project.Generate design, implementation, disaster recovery, and other technical documents if required.Stay current on industry trends and new technologies and recommend future initiatives. Install new products and apply performance and security...

Very Good command in both English & Arabic languages (writing, reading & conversation)Very Good written and verbal communication skillsAbility to learn new languages and technologiesAttention to details.Analyzing workflow and security requirements and establishing the network.Evaluating network performance issues and installing and testing equipment,...

Bachelor s Degree equivalent required.10+ years of previous technical and sales experience.Very good knowledge in SIEM technologies, penetration tests, vulnerability scans, incident response and others security services.Understand client s business, knowing exactly which of our services can help them evolve their businessTo act as a go-to person in presales...

Assist Sales Team in Qualifying Leads & OpportunitiesManaging the full Presales Activities with Sales or directly with client.Be the main technical resource on sales calls and answer or educate the customer about Product features, Specifications, and functionalities.Preparing & Providing Presentations or Trainings about Products for...

Leverage on Cloud environment and service-oriented architecture principles to define and own Solution Architecture (applications and data technologies)Work with clients to design a full-stack solution using software that fully integrates with customer’s existing cloud infrastructure from data flow, security, DevOps, and other standpointsPropose suggestions...

Implementation Install new products and apply performance and security procedures.Supervise the migration of existing solutions and apply needed updates.Complete configuration and upgrading based on design and specifications of client proposals.Design and implement solutions to meet business and technical requirements.Supervise the administration of systems...

• Install new products and install their updates.• Supervise the migration of existing solutions and apply needed updates.• Complete configuration and upgrading based on design and specifications of client proposals.• Prepare full documentation of the implemented products and software.• Provide timely status reports to supervisors and project...

Bachelor s or master s degree in computer science, computer Engineering, information technology, information assurance/cyber-security, or a related technical discipline3+ years of experience practicing application security assessments and penetration testsExperience performing internal and external assessmentsExperience in leading a team during penetration...

Communicating with clients to ensure that all their needs are understood and addressed.Building strong client relationships to maintain old business and acquire new customers.Collaborating with various internal departments to ensure that they fulfill all customer requests.Resolving complaints and keeping track of all processes that pertain to the client s...