customer support

Applications are invited exclusively from individuals based in Amman, Jordan, who are prepared to work onsite at our office.   Join a Montreal headquarters company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Feedback Analytics solutions because we believe...

We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different communication channels. The ideal candidate is an effective communicator, patient, organized, and able to identify customer needs and provide timely and accurate solutions.ResponsibilitiesRespond...

We are seeking a proactive and customer-focused Customer Support Specialist to provide exceptional support to customers and ensure a positive experience at every interaction. The ideal candidate is a strong communicator who can understand customer needs, resolve issues efficiently, and provide accurate and timely solutions across different communication...

Reporting directly to the Region Account Manager, the Technical Support Engineer is the high-mobility, frontline technical expert of the Centralized Technical HUB. This position executes precision field audits, routine standard recommendation visits, emergency pest scouting, and technical worker training across all designated owned, managed, and...

About the Role We are seeking detail-oriented Content Evaluators to test, review, and benchmark AI-generated customer support interactions across major platforms . In this role, you will evaluate AI model outputs against strict evaluation rubrics and authoritative business knowledge bases to help improve the quality, accuracy, and natural tone of...

ONLY APPLY IF YOU RESIDE IN AMMAN JORDAN Role Description Unblocking of Customer Support driven issues Investigate issues and provide root cause analysis Validating issues against product requirements Research issues through code, documentation and interviewing knowledge and stakeholders Creating action items from customer raised issues Providing...

Company DescriptionOur client is a fast-growing Saudi SaaS start-up that’s helping shape the digital trust infrastructure of the Saudi digital economy. Thousands of users rely on their platform to securely manage and sign agreements. Their vision is to become a comprehensive solution for E-signatures, digital agreements, and identity verification....

INSPIRE | EXHILARATE | DELIGHTFor over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury...

Brief Description The Customer Success Specialist enables customers to achieve their desired outcomes by providing support.  This is achieved by supporting customer team. Tasks §  Support customer success managers and analyst with their customers §  Assist in monitoring the health of covered accounts §  Support the onboarding process of...

DescriptionWe are looking to hire a Mid-Level Customer Success Specialist to serve as the primary advocate for our clients, ensuring their needs are met and they gain maximum value from our solutions. You will drive product adoption, maintain strong customer relationships, and act as the voice of the customer internally. Your expertise in financial banking...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismBusiness OperationsManagement LevelAssociateJob Description & SummaryJoin our HC Performance and Transformation team within Internal Firm Services as a Workday Associate. In this role, you will leverage Workday technology to enhance and unify human resources and other functions....

We are seeking a customer-focused and professional Customer Care Representative to support customers throughout their experience with the company. The ideal candidate is friendly, patient, and solution-oriented, with strong communication skills and the ability to handle customer inquiries, resolve concerns, and build positive...

Requirements& Qualification: - BS degree in Information Technology, Computer Science or Equivalent. - 2 to 3 years of experience. - Proven working experience in enterprise technical support, IT support or as    a technical engineer. - In-depth knowledge in the product that the technician is supporting. - Strong problem-solving skills. - Excellent...

Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more. Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more...

DescriptionWe are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support...

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together....

DescriptionAs a Community Support Specialist at Tamatem: you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.You will: Manage and solve large amounts of tickets and comments and...

Company:MercerDescription:About MarshMarsh is the world’s leading insurance broker and risk advisor. We protect and promote possibility—helping our colleagues, clients, and communities thrive. We are part of Marsh McLennan, a global professional services firm with expertise in risk, strategy, and people.The RoleWe are seeking a detail-oriented and...

Overview At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.  With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success...

DescriptionJob Purpose As a Commercial Support Manager, you will play a crucial role in managing sales data, analyzing performance metrics, streamlining sales processes, and providing insights to improve overall sales productivity. The Commercial Support Senior Manager will work closely with cross-functional teams, including Business Development, Marketing...