customer service manager

Role Overview We’re seeking a dynamic, full-time Call Center Representative to join our team at 7 Insights Consultants in Amman. In this role, you’ll deliver top-notch customer support, ensure client satisfaction, and leverage your strong interpersonal skills to resolve inquiries and issues with ease. What We’re Looking For • Exceptional...

Key responsibilities The job is to grow the value of every customer relationship while keeping service quality high and every interaction compliant. Customer lifetime value (LTV) and retention • Own the retention and LTV targets for the customer base; segment customers by service line, value tier and churn risk, and run proactive outreach for each...

Role Overview We’re seeking a dynamic, full-time Call Center Representative to join our team at 7 Insights Consultants in Amman. In this role, you’ll deliver top-notch customer support, ensure client satisfaction, and leverage your strong interpersonal skills to resolve inquiries and issues with ease. What We’re Looking For • Exceptional...

On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in...

Job Purpose The Business Development Manager- Services is responsible for driving new business growth by identifying, engaging, and converting new logos and new partners into clients across Arabic.AI Group's Enterprise Services portfolio, spanning Tarjama LSP, Content Lab, and Ureed. The role is a hunter-focused business development position, responsible...

Join Orange Jordan Family , Where Caring, Responsibility & Boldness drive growth, innovation & collaboration! Be part of a team that's shaping the future. We are committed to offering the best to our customers, colleagues & stakeholders. We keep our promises, act responsibly, and speak the truth. We are ambitious and determined, and take the initiative to...

Job Summary: The Service Design Consultant supports the Customer Solutions practice in delivering customer and citizen experience transformation projects across sectors such as government, financial services, energy, and telecom. The role focuses on contributing to service design initiatives, research activities, journey mapping, and project delivery under...

We are looking for Consultants, Senior Consultants, and Managers in Governance, Risk and Compliance Services to join our Financial Services solution team. Job role: • Manage and monitor multiple engagements and/or teams’ activities and commit to deliver on time and quality in line with expectations. • Train and update teams on recent and upcoming...

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working...

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working...

Key Responsibilities: Manage and supervise the medical equipment maintenance teams. Plan and monitor preventive and corrective maintenance activities. Ensure medical equipment is maintained according to manufacturer recommendations and quality standards. Coordinate maintenance contracts, service schedules, and spare parts...

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700...

INSPIRE | EXHILARATE | DELIGHTFor over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury...

Additional Information Job Number 26139904 Job Category Food and Beverage & Culinary Location 5th Circle Shafiq Al Hayek Street, P.O. Box 850878, Amman 11185, JordanVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Ensure staff is working together as a team to ensure optimum service and that guest needs...

The Function Purpose: Monitor and enhance the customer experience through the evaluation of service standards, address concerns, identify service gaps, and ensure continuous improvement. Main Responsibilities: • Evaluate calls, chats, and secure messages to ensure compliance with service standards, regulatory requirements, and internal policies. •...

. Job Purpose Perform coordinating the travel requests and provide professional service for employees efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments. Key Accountability Areas Reservations of Air tickets Hotel Rooms: • Handling Domestic Flight air...

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just...

Additional Information Job Number 26139675 Job Category Food and Beverage & Culinary Location Issam Al Ajlouni Street, Shmeissani, Amman 11190, JordanVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant...

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial...

Additional Information Job Number 26139541 Job Category Rooms & Guest Services Operations Location Al-Hashemi Street, Aqaba 1968, JordanVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and...