customer service agent

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Administrative stream includes...

Role Overview We’re seeking a dynamic, full-time Call Center Representative to join our team at 7 Insights Consultants in Amman. In this role, you’ll deliver top-notch customer support, ensure client satisfaction, and leverage your strong interpersonal skills to resolve inquiries and issues with ease. What We’re Looking For • Exceptional...

Role Overview We’re seeking a dynamic, full-time Call Center Representative to join our team at 7 Insights Consultants in Amman. In this role, you’ll deliver top-notch customer support, ensure client satisfaction, and leverage your strong interpersonal skills to resolve inquiries and issues with ease. What We’re Looking For • Exceptional...

Sales Agent – MetLife Jordan Join our team in Amman and build your career in the insurance and financial services sector. We are looking for motivated Sales Agents who are interested in developing their sales career and building long-term client relationships. Requirements Bachelor’s degree in Accounting, Finance & Banking, Economics, Banking,...

DescriptionJob Title: Cluster Reservation AgentLocation: Crowne Plaza Amman Company: IHG Hotels & Resorts Jordan - NTD Hotels   We are looking for a dedicated Cluster Reservation Agent to join our team at IHG Hotels & Resorts. In this role, you will be responsible for reservations across multiple properties within the cluster, ensuring accuracy,...

Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to...

Job Title: Cluster Reservation Agent Location: Crowne Plaza Amman Company: IHG Hotels & Resorts Jordan - NTD Hotels We are looking for a dedicated Cluster Reservation Agent to join our team at IHG Hotels & Resorts. In this role, you will be responsible for reservations across multiple properties within the cluster, ensuring accuracy, efficiency, and...

DescriptionAbout Jeeny: Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees...

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...

Job Scope Ensure the highest standard of Customer Care and Service at all time. Promote the desired work culture around our Winning Ways; Do the right thing, Show we care, Aim higher, Celebrate difference and Work better together. Key Responsibilities • Enhances personal recognition and prompt attentions to guests from their arrivals through their...

On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in...

DescriptionDuties and ResponsibilitiesKey ResponsibilitiesProcess all incoming and outgoing calls accurately and courteouslyRecords and controls accurately wake up callsPages guests in co-operation with concerned departmentsRecords all entries on traffic sheetsAssists guests with international calls and directory queriesCalls guests by name whenever...

About the Role We are looking for a proactive, organized, and customer-focused Home Services Virtual Assistant to support the daily operations of a home services business. The ideal candidate will have hands-on experience in the plumbing industry, be comfortable managing service appointments and dispatching technicians, and have practical experience using...

Join Orange Jordan Family , Where Caring, Responsibility & Boldness drive growth, innovation & collaboration! Be part of a team that's shaping the future. We are committed to offering the best to our customers, colleagues & stakeholders. We keep our promises, act responsibly and speak the truth. We are ambitious and determined and take the initiative to...

Duties and Responsibilities Key Responsibilities • Process all incoming and outgoing calls accurately and courteously • Records and controls accurately wake up calls • Pages guests in co-operation with concerned departments • Records all entries on traffic sheets • Assists guests with international calls and directory queries • Calls guests by...

About Jeeny: Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region's leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees are...

we are looking for an AI Engineer (Agents & Tools) with 2-3+ years of experience to design, build, and maintain AI assistants, agents, and intelligent automation solutions. The ideal candidate should have hands-on experience with LLM-based applications, agent frameworks, integrations, Microsoft AI technologies, and cloud services. Requirements • 2-3+...

Responsibilities: • Run discovery and design workshops with business teams for service request and work-order processes • Design and configure Oracle Fusion Service: service requests, work orders, queues, assignment rules and SLAs • Set up the customer self-service portal (Digital Customer Service) • Prepare functional designs, test scripts and...

Description Job Purpose The Business Development Manager- Services is responsible for driving new business growth by identifying, engaging, and converting new logos and new partners into clients across Arabic.AI Group's Enterprise Services portfolio, spanning Tarjama LSP, Content Lab, and Ureed. The role is a hunter-focused business development position,...

Overview KEMIN ANIMAL NUTRITION AND HEALTH – EMENA is searching for a Technical Service Manager Ruminants to become the key technical expert for our Kemin portfolio across the Middle East. In this role, you will work closely with customers, distributors, and sales teams, providing scientific expertise and developing nutritional solutions that...