customer experience manager

Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to...

Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more. Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more...

Company Description Engagesoft is a data-driven employee engagement and experience SAAS platform designed to promote organizational health and workplace culture. Using real-time employee feedback captured via questionnaires, Engagesoft utilizes proprietary AI and statistical modeling to reveal actionable insights. Our mission is to enable clients to bring...

Job Purpose: The Customer Care Manager owns end-to-end service delivery for the assigned markets and channels, holding the department to a consistent standard of care on every contact. The role runs the daily operation, leads and develops the supervisor and agent population, governs escalations through to resolution, and drives the productivity, quality,...

DescriptionAzeus Systems Limited is looking for a Business Development Manager to be part of our growing sales force for our product, Azeus Convene. Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client base has grown exponentially,...

Description External WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each...

Applications are invited exclusively from individuals based in Amman, Jordan, who are prepared to work onsite at our office.   Join a Montreal headquarters company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Feedback Analytics solutions because we believe...

About Us RemotePass is a leading global platform transforming the way businesses access and manage top talent. Recognized as one of G2's Top 100 Fastest Growing Software Products, we're on a mission to break down geographical barriers and create a world where exceptional talent can thrive anywhere. By streamlining global hiring, onboarding, payroll, and...

Company DescriptionOur client is a fast-growing Saudi SaaS start-up that’s helping shape the digital trust infrastructure of the Saudi digital economy. Thousands of users rely on their platform to securely manage and sign agreements. Their vision is to become a comprehensive solution for E-signatures, digital agreements, and identity verification....

INSPIRE | EXHILARATE | DELIGHTFor over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury...

Brief Description The Customer Success Specialist enables customers to achieve their desired outcomes by providing support.  This is achieved by supporting customer team. Tasks §  Support customer success managers and analyst with their customers §  Assist in monitoring the health of covered accounts §  Support the onboarding process of...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsJob Description:Communicate with customers via phone, email, and chatOnboard new tenants and keep up with the monthly targetsRespond, research, and resolve inquiries made by tenants and landlords in a...

DescriptionWe are looking to hire a Mid-Level Customer Success Specialist to serve as the primary advocate for our clients, ensuring their needs are met and they gain maximum value from our solutions. You will drive product adoption, maintain strong customer relationships, and act as the voice of the customer internally. Your expertise in financial banking...

DescriptionReceive, analyze, and route customer complaints to the relevant departments, including those from regulatory authorities. Handle customer complaints directly, document them, and ensure proper resolution within agreed timelines. Ensure responses to complaints comply with internal policies and procedures. Classify and analyze complaints, identify...

Position Summary The director of client services is responsible for overseeing all aspects of the client experience, including managing and coaching the client services team. You’ll develop new strategies to ensure that clients receive exceptional service at every touch point with the company.  As director, you may interact with the CEO but usually...

We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different communication channels. The ideal candidate is an effective communicator, patient, organized, and able to identify customer needs and provide timely and accurate solutions.ResponsibilitiesRespond...

We are seeking a customer-focused and professional Customer Care Representative to support customers throughout their experience with the company. The ideal candidate is friendly, patient, and solution-oriented, with strong communication skills and the ability to handle customer inquiries, resolve concerns, and build positive...

We are seeking a proactive and customer-focused Customer Support Specialist to provide exceptional support to customers and ensure a positive experience at every interaction. The ideal candidate is a strong communicator who can understand customer needs, resolve issues efficiently, and provide accurate and timely solutions across different communication...

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together....

Additional Information Job Number 26116825 Job Category Rooms & Guest Services Operations Location Issam Al Ajlouni Street, Amman, Jordan, Jordan, 11190VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Process all guest check-ins, verifying guest identity, form of payment, assigning room, and...