customer

Applications are invited exclusively from individuals based in Amman, Jordan, who are prepared to work onsite at our office.   Join a Montreal headquarters company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Feedback Analytics solutions because we believe...

About the roleAs a Product Operations Specialist at Alaan you will live at the intersection of operations, customer experience, and technical support. Product Operations Specialists are tasked with helping everyday users use our products to the fullest by providing support and deep technical knowledge. Due to the extensive client exposure, this role is also...

DescriptionThe Customer Success Manager is responsible for customer success, project governance, and order-to-cash follow-up across Zain Group and OpCo projects. The role will ensure strong client communication, timely delivery coordination, acceptance tracking, invoicing follow-up, and escalation management to improve customer satisfaction, revenue...

DescriptionWe are looking to hire a Mid-Level Customer Success Specialist to serve as the primary advocate for our clients, ensuring their needs are met and they gain maximum value from our solutions. You will drive product adoption, maintain strong customer relationships, and act as the voice of the customer internally. Your expertise in financial banking...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsJob Description:Communicate with customers via phone, email, and chatOnboard new tenants and keep up with the monthly targetsRespond, research, and resolve inquiries made by tenants and landlords in a...

INSPIRE | EXHILARATE | DELIGHTFor over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury...

Brief DescriptionThe Customer Success Specialist enables customers to achieve their desired outcomes by providing support.  This is achieved by supporting customer team.Tasks§  Support customer success managers and analyst with their customers§  Assist in monitoring the health of covered accounts§  Support the onboarding process of...

INSPIRE | EXHILARATE | DELIGHTFor over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury...

DescriptionReceive, analyze, and route customer complaints to the relevant departments, including those from regulatory authorities. Handle customer complaints directly, document them, and ensure proper resolution within agreed timelines. Ensure responses to complaints comply with internal policies and procedures. Classify and analyze complaints, identify...

Position SummaryThe director of client services is responsible for overseeing all aspects of the client experience, including managing and coaching the client services team. You’ll develop new strategies to ensure that clients receive exceptional service at every touch point with the company.  As director, you may interact with the CEO but usually...

Company DescriptionOur client is a fast-growing Saudi SaaS start-up that’s helping shape the digital trust infrastructure of the Saudi digital economy. Thousands of users rely on their platform to securely manage and sign agreements. Their vision is to become a comprehensive solution for E-signatures, digital agreements, and identity verification....

Job Requisition ID #26WD99975Position Overview  The Customer Success Advisor (CSA) is a post-sales role that helps manage onboarding, adoption and retention of Autodesk offerings within an assigned territory accounts.You will provide guidance and resources directly to customers that demonstrates value from their Autodesk investment. A CSA will collaborate...

DescriptionAbout Jeeny:Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was...

The Customer Support Engineer role is to provide support for business applications for customer raised issues.  The role of the Customer Support Engineer is to diagnose, reproduce and resolve issues within the Customer Services Department.  The role requires a significant amount of customer interaction involving online, telephone and face to face...

About the Role:As a Customer Success Manager at CleverTap, you'll play a critical role in ensuring customers achieve measurable business outcomes through the platform. And owning adoption, value realization, and long-term retention across a portfolio of accounts. You'll have the opportunity to shape how customers grow with the platform and directly influence...

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together....

Who are we? CFI Financial Group is an award-winning trading provider, possessing more than 25 years of experience with multiple offices around the world including London, Larnaca, Beirut, Amman, Dubai, Port Louis, and others. CFI is hiring! Make your mark in the online trading industry. Are you looking to pursue a career in finance? Do you want to work with...

Role: Customer Service AssociateJob Type: full-time – 6 Month contractLocation: AMM15 – Amman, JordanPay Rate: 500 JOD Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why...

DescriptionLocation: JordanEmployment Type: Full-Time (3-Month Contract)Project Start Date: February 1st, 2026Job OverviewA highly reputable organization in Jordan is seeking a Customer Service Representative to join its team on a full-time, 3-month contractual basis starting February 1st, 2026. The ideal candidate will be customer-focused, professional, and...

Job Title:Customer Service Representative (Bilingual: French/English)Job DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or...