Jobs: customer
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Customer manager
3 weeks ago
Amman, Jordan ARAMEX Full timeManage and expand Voice of Customer sources, flexibly utilize various tools to collect customer feedback before/after product and service use, and collect and analyze feedback on Aramex services through various channels in order to derive actionable insightsCreate a customer voice database to enhance understanding of the needs and expectations of different...
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Customer Service
2 weeks ago
Amman, Jordan Aumet Full timeMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions, transactions,...
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Customer Service
3 weeks ago
Amman, Jordan InfotoIntell Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.
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Customs Invoicing Officer
3 weeks ago
Amman, Jordan Aramex Full timeRecording customs transactions and billing Customs Duty to our clientsHandle Customs transaction for inbound shipment by booking the customs transactions to the Origins and local customersBook the customs charges that we receive from the destination
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Customer Experience Representative
1 week ago
Amman, Jordan Sporter.com Full timeDescription:Provide superior customer experience and create WOW moments when answering questions or requests from customers or the public. Typically answer incoming phone calls, and interact with customers by email, social media or live chat. Often handle orders processing, returns, process cash refunds, and help customers track orders. Responsibility:Work...
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Customer Success Advisor
3 weeks ago
Amman, Jordan myGwork Full timeOrchestrate a high volume of quality engagements via phone, email, social media, and other mechanisms to maximize impact on customer success within a defined territoryBuild relationships and collaborate with sales teams and both internal and external partners to achieve renewal and expansion of the business relationship with customersIn collaboration with...
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Customer Experience Manager
2 weeks ago
Amman, Jordan Orange Jordan Full timeA customer experience manager (CEM) links the gap between the brand they work for and the customer. It is their job to ensure that customer experience is engaging, efficient, and effective. They make sure that customer satisfaction and loyalty rates increase, gaining more recommendations from those customers.
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Customer Service Associate
3 weeks ago
Amman, Jordan Amazon Full timeAn Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate andprofessional customer service to all Amazon customers. This vital position requires an action-oriented,flexible problem-solver who will assist customers in expediting orders and correcting post-salesproblems. Associates communicate with customers primarily...
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Customer Service Executive
3 weeks ago
Amman, Jordan BitOasis Full timeMaintaining a positive, empathetic, and professional attitude towards customers at all timesResponding promptly to customer inquiries through various channelsAcknowledging and resolving customer complaints in a professional mannerKeeping records of customer interactions, comments, and complaintsCommunicating and coordinating with colleagues as...
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Customer Support Agent
1 week ago
Amman, Jordan Unifonic Full timeBe the face of unifonic when customers/partners experience issues or need something from the company.Investigate and troubleshoot the quality of service issues: networks, carriers, operators, API, bugs, etc.Liaise with internal teams or suppliers to escalate and solve issues.Deliver a great customer experience by ensuring the customer tickets are managed in...
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Customer Success Officer
3 weeks ago
Amman, Jordan LogistaaS Full timeSetting up company accounts for new customers. This multi-step process requires that the Officer understands the current processes of the new Customer and customize their account to match it in the best way possible. It also involves coordinating with the Technical team at LogistaaS to handle any custom requirements. Training users in new Companies on how...
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Customer Accounts Advisor
2 days ago
Amman, Jordan Aaron's Full timeAttainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phoneSell customers on the benefits of timely lease agreement renewal...
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Customer Service Officer
6 days ago
Amman, Jordan liwwa Full timeCommunicating with customers by making and receiving outbound and inbound calls, and handling customers visits and queries. Maintaining professional internal and external relationships that meet company core values.Generating and assessing new leads.Maintaining broad and in-depth knowledge of the product, its features, and pricing plans.Working with the...
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Customer Success Manager
3 weeks ago
Amman, Jordan Explorance Full timeDevelop and manage client portfolios.Sustain business growth and profitability by maximizing value.Analyze customer data to improve customer experience.Hold product demonstrations for customers.Improve onboarding processes.Evaluate and improve tutorials and other communication infrastructure.Mediate between clients and the organization.Handle and resolve...
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Customer Service Associate
3 weeks ago
Amman, Jordan Amazon Full timeExcellent customer service skills, including maintaining focus on the customer issue in a fast-paced environmentAbility to empathize with and prioritize customer needsDemonstrates interpersonal skills with a diverse customer baseDemonstrates conflict resolution, negotiation, and de-escalation skillsDemonstrates ownership to resolve challenging customer...
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Customer Success Executive
3 weeks ago
Amman, Jordan Aramex Full timeAnswer customer’s general inquiries about our services, prices and regulations.Handling the assigned actions based on the action’s requirement, subcategory and country and achieving targets.Provide customers with the latest shipments update and help them understand shipments’ process and SLAs.Escalate discrepancies that may occur on any shipment and...
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Customer service agent
3 weeks ago
Amman, Jordan Baconi Group Holding Full timeCustomer Service Agent at Ultra Maritime Services (UMS) Part of Baconi Group– Jordan office.We are looking for a sharp professional to manage customer queries.Key skills:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Ability to stay calm when customers are stressed or upset.Excellent communication and...
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Customer Service Agent
7 days ago
Amman, Jordan jeeny Full timeAbout Jeeny:Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in...
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Customer Success Manager
3 weeks ago
Amman, Jordan CryptoNewsZ Full timeAbout the jobA pioneer news media house covering news & events from the cryptocurrency industry and blockchain technology is searching for a Chief Editor to oversee the development of all material for the website. You must have the capacity to lead a team, exercise sound judgment, have excellent writing abilities, and pay close attention to detail in...
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Customer Service Manager
3 weeks ago
Amman, Jordan Nuqtat Al Taknalojia Full timeDelivering a comprehensive service to enquiring customersPossibly delegating certain customer enquiries to specific teamsManaging a large number of incoming calls and emailsManaging customers’ accountsKeeping a record of customer interaction and details of actions takenCommunicating with internal teams to discuss sales targetsGenerating sales leads,...