Senior Infrastructure Assurance Specialist

16 hours ago

Jordan Arab Bank Full time 15,000 - 30,000 per year

Accountabilities and Key Roles:

  • Ensure all infrastructure-related changes are properly detected, reviewed, and approved before implementation.
  • Actively participate & arrange for the impact assessment for infrastructure changes, analyzing potential risks and ensuring all effects on systems and services are evaluated before implementation.
  • Assist in capacity planning for infrastructure systems, ensuring that resource utilization is optimized and future demands are accounted for.
  • Regular reports on key infrastructure metrics, including capacity, changes, and inspection outcomes.
  • Maintain dashboards to track progress on ongoing infrastructure initiatives
  • Participate in scheduled inspections of infrastructure systems to ensure compliance with organizational standards and policies.
  • Follow the infrastructure assurance calendar for critical events, including inspections, reporting deadlines, capacity reviews, and change management cycles.
  • contribute to the continuous improvement of change management, capacity planning, and inspection processes.
  • Identify potential improvements in workflows, recommend enhancements, and support implementation.
  • Perform tasks assigned by the Infrastructure Assurance Manager, ensuring they are completed with accuracy and within the designated timeframes.
  • Identify and implement methods or tools to detect unapproved or undocumented infrastructure changes, ensuring that all modifications are tracked and reviewed.
  • Perform control self-assessments specifically focused on the change management process, evaluating its effectiveness and identifying areas for improvement.
  • Create and maintain an activity matrix for infrastructure teams, ensuring roles and responsibilities are clearly defined for each activity.
  • Perform periodic reviews of the activity matrix to assess its accuracy and ensure alignment with current team objectives and tasks.

Job Requirements:

Education:

  • Bachelor's degree in IT or relevant field from a recognized university.

Experience:

  • +5 years of experience in IT within specifically in infrastructure.

Competencies:

  • Fluent in Arabic and English.
  • Established interpersonal & analytical skills
  • Strong business orientation and sound knowledge of banking business dynamics and fundamentals
  • Demonstrated ability to communicate and work collectively with other teams
  • Change Management methodologies and best practices.

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