Human resources coordinator for Palestine mission

For more than 40 years, Médecins du Monde (MdM), a campaigning medical organisation committed to international solidarity, has been caring for the most vulnerable populations here and abroad. It has continued to bear witness to obstacles that exist in accessing healthcare and has secured sustainable improvements in health-for-all policies.

Those working for this independent organisation do not solely dispense care and treatment but condemn violations of human dignity and rights and fight to improve matters for populations living in precarious situations.

MdM France currently works in 30 countries across all continents to facilitate access to healthcare through 6 political battles:

• Sexual and Reproductive Health Rights
• Migration, Exile, Human Rights and Health
• Harm Reduction
• Environment and Health
• Humanitarian Space
• Healthcare systems and rights

Since October 2023, Gaza has faced an unprecedented humanitarian crisis, with intensified Israeli military operations resulting in over 66,000 deaths and massive displacement of nearly 2 million people. The post-ceasefire blockade has severely reduced aid and commercial imports, worsening shortages and driving food insecurity.

Amid these constraints, Médecins du Monde (MdM) maintains a flexible medical and mental health response. Despite growing access restrictions, evacuation orders, and a shrinking humanitarian space forcing suspension and permanent closure, MdM has been continuing its direct service provision in 4 to 6 Primary Healthcare Centers over the past year.

Under the supervision of the deputy general coordinator in charge of support services, you have the responsibility to define, adapt, plan and supervise the implementation of the mission's human resources infrastructures including internal procedures and policies, compensations and benefits, talent management, staff disciplines, career development and learning or team building while respecting the local context, the legislation and MdM policies and values

HR Strategy & planning

• Collaborate with coordination team to define HR strategy, needs, and budget
• Maintain and update organizational chart with clear reporting lines
• Contribute to HR planning in project proposals and amendments

HR administration

• Ensure up-to-date employee files and HR archives per MdM standards
• Oversee HR database management (licenses, tax IDs, etc.)
• Lead payroll processing in coordination with finance
• Ensure timely sharing of HR data and reports with HQ
• Implement and monitor salary grid and national staff salary policies

Team management

• Recruit, supervise, and evaluate HR team
• Provide coaching and capacity building
• Develop individual action plans and conduct regular performance reviews

HR policies & tools

• Develop and update HR policies aligned with local law and MdM values
• Ensure policy implementation, staff awareness, and compliance
• Oversee national staff recruitment and labour market benchmarking
• Support conflict resolution and disciplinary procedures

Capacity building & technical support

• Conduct field visits to monitor HR practices
• Review and improve training and evaluation systems
• Coordinate annual training needs assessment and implementation
• Provide technical HR support across the mission

PSEA

• Support implementation of MdM's PSEA policy
• Establish reporting mechanisms and visibility of PSEA measures
• Train HR staff and develop prevention plans as needed

Legal compliance

• Ensure compliance with local labour, tax, and immigration laws
• Manage legal documents, registrations, and contracts
• Coordinate with legal advisors and alert leadership to regulatory changes

HR management

• Oversee visa, work permit, and residency processes
• Manage expat housing, rules dissemination, and leave tracking
• Archive expat documentation

Reporting & communication

• Submit monthly SitReps and input into donor/external reports
• Liaise with other INGOs' HR coordinators
• Maintain national staff archives and approve HR statements to HQ

• Three years' degree in management or HR related studies
• Three years' experience in the same position with at least two years in the international humanitarian sector
• Experience in a conflict setting or challenging environment is an asset
• Knowledge of the Middle East is an asset
• Experience with MdM is an added value
• Able to work and live in a challenging context
• Excellent knowledge of Windows environment (word, excel…)
• Experience with SharePoint
• Languages: English is mandatory (at least C1 level), French and/or Arabic is an asset
• You embrace the core values and support the proactive philosophy of Médecins du Monde

• Starting date: as soon as possible
• 6-month contract
• Gross monthly salary: €3,359
• Position based in Amman, Jordan
• Premium equal to one month salary paid in two instalments - minimum of 6 months seniority required
• Expatriation bonus (10% gross salary per month)
• Transportation cost, vaccines and visas covered
• Guesthouse housing
• 22.5 recovery days per year
• 5 weeks of paid leaves per year
• Health insurance (contribution 50% covered by MdM and 50% by the employee)
• Insurance (repatriation…)

Médecins du Monde promotes trainings and internal mobility

As part of our measures to combat money laundering and financing of terrorism, any selected candidate may be subject to a background check on international sanctions lists (UN, the EU, France, the United States…). This information is handled confidentially and stored on a secure server. For more information on the processing of personal data throughout this process:

TELEPHONE APPLICATIONS WILL NOT BE ACCEPTED.

Médecins du Monde reserves the right to fill the vacancy before the closing date for applications.

MdM stands up for the integration of people living with disabilities and fights against discrimination.