Senior Product Specialist

14 hours ago

Jordan Novartis Full time 80,000 - 120,000 per year

Job Description Summary

The Senior Product Specialist is a leading driver of our customer interactions and sales performance They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.

Job Description

Major accountabilities:

  • Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions -Drive sales performance through the skillful orchestration of positive customer experiences -Engage and Build Relationships.
  • Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities -Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels -Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis -Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment -Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time) -Develop Deep Customer Insights and Understanding -Gather insights on the customer's business to uncover what is important to them -Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations -Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans -Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans -Deliver Value to Customers and Patients -Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs -Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions.
  • Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.
  • When facing ethical dilemmas, do the right thing and speak up when things don't seem right.
  • Live by Novartis Code of Ethics and Values and Behaviors.
  • Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt
  • Distribution of marketing samples (where applicable)

Key performance indicators:

  • To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes.

Minimum Requirements:
Work Experience:

  • Established Network to target Customer Group desirable.
  • Sales in Healthcare / Pharma / related business.
  • Specific Product knowledge desirable.

Skills:

  • Account Management.
  • Commercial Excellence.
  • Communication Skills.
  • Compliance.
  • Conflict Management.
  • Cross-Functional Coordination.
  • Customer Insights.
  • Ethics.
  • Healthcare Sector.
  • Influencing Skills.
  • Negotiation Skills.
  • Selling Skills.
  • Technical Skills.

Skills Desired

Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills

  • Senior Product Owner

    14 hours ago

    Jordan BlackStone eIT Full time 15,000 - 30,000 per year

    BlackStone eIT is seeking an experienced Senior Product Owner to join our dynamic team. In this leadership role, you will be responsible for overseeing the product lifecycle from ideation to launch, ensuring that our software products meet the highest standards of quality and user satisfaction. You will act as a key facilitator between stakeholders and the...

  • CIB-Sr. Product Specialist

    14 hours ago

    Jordan Arab Bank Full time $60,000 - $80,000 per year

    Job Requirements:Education:Bachelor's Degree in Business, Industrial Engineering, IT or a related field.Experience:Up to 4 years of experience in product or market development, IT or operations (must in product support/development positions) with international banks or relevant banking experience.Experience in Trade Finance and Supply Chain Finance Solutions...

  • Manager - Product

    14 hours ago

    Jordan the company Full time 30,000 - 60,000 per year

    About the company:At Almosafer (part of Seera Group), we're not just part of the travel industry, we're helping shape its future.As Saudi Arabia's leading travel company, we serve millions across every segment of the travel and tourism ecosystem.Rooted in our name "Almosafer," meaning the traveler, we strive to make every journey seamless, personal, and...

  • Cybersecurity Engagements Specialist

    14 hours ago

    Jordan Arab Bank Full time 15,000 - 30,000 per year

    Qualifications and Skills:Certifications\: PMP or Scrum Master certification is preferred.Project Management Passion\: Experience and enthusiasm for project management, with an ability to manage complex projects and foster cross-functional collaboration.IT Background\: An IT foundation is preferred, assisting in understanding and integrating technological...

  • Sr. Specialist, Subcontracts

    14 hours ago

    USA-FL-Malabar-Jordan L3Harris Full time $80,000 - $120,000 per year

    Job Title: Sr. Specialist, SubcontractsJob Code: SBP4Job Location: Malabar, FLJob Schedule: 4/10Job Description: Responsible for the procurement of subcontracts including the management of cost, schedule and performance parameters. Implement sourcing strategies, assesses supplier risk (including financial) and develops mitigation plans. Develops subcontract...

  • Specialist - Backend Engineer

    14 hours ago

    Jordan the company Full time 30,000 - 60,000 per year

    About the company:At Almosafer (part of Seera Group), we're not just part of the travel industry, we're helping shape its future.As Saudi Arabia's leading travel company, we serve millions across every segment of the travel and tourism ecosystem.Rooted in our name "Almosafer," meaning the traveler, we strive to make every journey seamless, personal, and...

  • Senior Full Stack Developer

    14 hours ago

    Jordan BlackStone eIT Full time 50,000 - 60,000 per year

    BlackStone eIT, a leading technology company, is seeking a highly motivated and experienced Senior Full Stack Developer to join our dynamic team. As a Senior Full Stack Developer, you will play a crucial role in developing and maintaining robust and scalable software applications. You will be responsible for designing, coding, and modifying applications,...

  • Senior UI Designer

    14 hours ago

    Jordan BlackStone eIT Full time 15,000 - 30,000 per year

    BlackStone eIT, a renowned computer software company, is currently seeking an experienced Senior UI Designer to join our talented team. As a Senior UI Designer, you will be responsible for creating visually appealing and user-friendly interfaces that meet the needs and expectations of our clients.In this role, you will work closely with our product,...

  • Specialist - Data Intelligence

    14 hours ago

    Jordan the Company Full time $60,000 - $120,000 per year

    About the Company:At Almosafer (part of Seera Group), we're not just part of the travel industry, we're helping shape its future.As Saudi Arabia's leading travel company, we serve millions across every segment of the travel and tourism ecosystem.Rooted in our name "Almosafer," meaning the traveler, we strive to make every journey seamless, personal, and...

  • Senior Quality Assurance Engineer

    14 hours ago

    Jordan Gathern Full time $40,000 - $80,000 per year

    Are you passionate about delivering high-quality software solutions? Gathern is looking for a Senior Quality Assurance Engineer to ensure the reliability and performance of our products. In this role, you will collaborate with cross-functional teams to enhance product quality, develop effective testing strategies, and implement QA best practices.As a key...