AVP (Credit Card Product Compliance Team Lead), Compliance

Join our team - and take the next step in achieving a fulfilling career

What We Do

At CardWorks, we aim to help people connect with possibility and opportunity using our financial servicing expertise. Building meaningful, long-term relationships with consumers, our employees, and our clients is what matters most.

Who We Are

CardWorks, Inc. is a diversified consumer finance service provider and parent company of CardWorks Servicing, LLC, Merrick Bank and Carson Smithfield, LLC.

CardWorks Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans.  We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees.

Merrick Bank is an FDIC-insured Utah Industrial Loan Bank.  Merrick operates three main business lines:  credit cards, recreational lending, and merchant services.

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.

Are you passionate about regulatory compliance and ready to lead a high-performing team? Join us as an AVP, Credit Card Product Compliance - Product Team Lead and play a critical role in shaping the future of our credit card business. This is your opportunity to influence strategy, ensure regulatory excellence, and foster a culture of accountability and innovation.

What You'll Do

• Lead & Inspire: Provide day-to-day leadership for compliance analysts and specialists, setting priorities, allocating resources, and driving strong execution.
• Regulatory Expertise: Oversee advisory support for credit card products, ensuring accurate interpretation of laws, regulations, and internal policies.
• Risk Management: Integrate compliance requirements into product development, marketing, and operations to proactively manage regulatory risk.
• Quality Assurance: Review and approve risk assessments, testing plans, and documentation to ensure accuracy and completeness.
• Change Management: Lead oversight of Change Management Risk Assessments (CMRAs) for projects, regulatory updates, and business changes.
• Issue Resolution: Manage issue triage, control evaluation, and remediation validation, escalating concerns when necessary.
• Cross-Functional Collaboration: Partner with business units and risk teams to support informed decision-making and maintain transparency.
• Reporting & Insights: Prepare compliance dashboards and metrics for senior leadership, delivering actionable insights.

What We're Looking For

• Experience: 8+ years in compliance and regulatory banking (consumer credit cards preferred); 5+ years of people management experience.
• Knowledge: Advanced understanding of banking laws and regulations.
• Certifications: CRCM, CAMS strongly preferred (or willingness to obtain).
• Skills:
  • Strong leadership and mentoring abilities
  • Excellent communication and organizational skills
  • Independent decision-making and sound judgment
  • Proficiency with Archer, Excel, and SharePoint

Why You'll Love Working Here

• A culture that values teamwork, accountability, and continuous improvement
• Opportunities to lead strategic initiatives and make a real impact
• Competitive compensation and benefits package
• Commitment to professional growth and certification support

Ready to take the next step in your compliance career? Apply today and help us safeguard integrity while driving innovation in the credit card space

Our Employee Value Proposition

• Competitive Pay, including a Bonus Target or Variable Pay Incentive Program 
• Benefits Package -Medical, Dental, and Vision (plus much more) 
• 401(k) Plan with Company Match 
• Short- & Long-Term Disability 
• Wellness Programs 
• Group Life and AD&D Insurance 
• Paid Vacation, Sick Days and bank Holidays 
• Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

#INDHP1

We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite.  Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.

We are an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other legally protected characteristic.  We will conduct a thorough background check for all hires in compliance with applicable.

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