Digital Content Specialist

5 days ago


Amman, Amman, Jordan Amazon Full time
About the Role

We are seeking a highly skilled and detail-oriented Digital Content Specialist to join our team at Amazon. As a Digital Content Specialist, you will play a critical role in ensuring the quality and accuracy of our audio content.

Key Responsibilities
  • Content Analysis: Analyze and identify issues in the audio content, using your expertise to understand the root cause of the problem.
  • Problem-Solving: Utilize your analytical skills to resolve issues efficiently, making best use of available resources and tools.
  • Communication: Effectively communicate with internal and external stakeholders, ensuring seamless collaboration and issue resolution.
  • Productivity and Quality: Meet predetermined productivity targets and quality standards, adhering to Service Level Agreements and average handle times.
  • Decision-Making: Make informed decisions based on observations and procedures, exercising judgment and critical thinking.
Requirements
  • Strong Analytical Skills: Ability to analyze complex audio content and identify issues.
  • Effective Communication: Excellent communication skills, with the ability to work with various stakeholders.
  • Problem-Solving: Proven ability to resolve issues efficiently and effectively.
  • Productivity and Quality: Ability to meet productivity targets and maintain high-quality standards.
  • Decision-Making: Ability to make informed decisions based on observations and procedures.


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