Quality Assurance Manager

7 hours ago


Amman, Amman, Jordan Umniah Full time
Job Summary

We are seeking a highly skilled Quality Assurance Supervisor to join our team at Umniah. The successful candidate will be responsible for ensuring the quality of our processes and services, identifying areas for improvement, and implementing corrective actions.

Key Responsibilities
  • Action Planning: Develop and implement action plans to achieve business objectives and improve quality.
  • Quality Audits: Conduct regular quality audits and reviews to ensure compliance with internal policies, procedures, and ISO 9001:2015 standards.
  • Reporting and Communication: Report audit findings and observations to stakeholders, and communicate corrective actions to ensure timely resolution.
  • Process Optimization: Collaborate with stakeholders to identify areas for process improvement and implement changes to enhance efficiency and effectiveness.
  • Documentation Management: Develop, review, and publish policies, procedures, and workflows, and ensure accurate documentation and archiving.
  • External Quality Audits: Coordinate external quality audits, report findings, and ensure adherence to certification requirements.
Requirements

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. A strong understanding of quality management principles, ISO 9001:2015 standards, and process optimization techniques is essential.



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