Logistics Performance Manager

3 weeks ago


Amman, Amman, Jordan Talabat Full time
About the Job

As a key member of our Talabat team, you will be responsible for driving logistics performance across the country. This involves taking ownership of various service levels, measuring compliance, identifying performance gaps, and executing plans to address these gaps.

Key Responsibilities
  • Reporting and monitoring of KPIs and performance SLAs to ensure seamless operations
  • Analysis of complex data sets to identify and solve logistics performance-related problems
  • Country compliance with OD processes and tools, including staffing and forecasting
  • Providing data-driven insights for performance improvement and acting as a consultant for the Head of Logistics
  • Leading supervisors/trainers related to logistics performance KPIs
  • Collaboration with country sales & marketing teams to drive performance forward
  • Optimizing country infrastructure and event thresholds to improve overall performance
  • Weekly updates to country management on projects & performance progress
Requirements
  • Bachelor's Degree, MBA preferred
  • 3-5 years of experience in the food/grocery tech industry, with a focus on logistics and data analysis
  • Strong SQL skills and experience with data analytics tools like Tableau and Looker
  • Excellent communication and stakeholder management skills, with experience working with cross-cultural teams
  • Ability to analyze data, derive insights, and work in a fast-paced environment
What We Offer

As a key member of our team, you will have the opportunity to drive logistics performance and contribute to the success of Talabat. If you are a motivated and detail-oriented individual with a passion for logistics and data analysis, we encourage you to apply for this exciting opportunity.



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