Technical Operations Specialist
7 hours ago
ZainTECH is seeking a highly skilled Technical Operations Specialist to join our team.
Key Responsibilities- Plan and Implement IDC Upgrades: Design and implement IDC upgrades and evolution to ensure optimal performance and efficiency.
- Provide NOC Team Support: Provide the NOC team with adequate technical tools for monitoring and managing systems and networks.
- Maintain and Monitor Infrastructure: Maintain and monitor the Data Center and NOC infrastructure to ensure smooth operations.
- Advanced Troubleshooting and Resolution: Troubleshoot and resolve complex technical issues using advanced problem-solving skills.
- Procedure Creation and Maintenance: Create and maintain procedures for technical processes and ensure compliance with industry standards.
- Reporting and Documentation: Create and distribute reports on technical activities and assist in documentation and knowledge sharing.
- Technical Escalations and Capacity Management: Manage technical escalations and ensure capacity planning for NOC and IDC infrastructures.
- Implementation of New Technologies: Plan and implement new technologies to improve efficiency and performance.
- Quality Assurance and Management: Ensure quality assurance and management of technical processes and infrastructure.
- Hosting Projects Implementation: Implement hosting projects, including firewalls, DNS, switch configurations, and network operating systems configurations.
- Operations of New Technology Design: Operate and maintain new technology designs to ensure optimal performance.
- Fortinet and Cisco Product Management: Manage, configure, and troubleshoot Fortinet products and administer and maintain Cisco routers and switches.
- VMware NSX Network Virtualization Knowledge: Possess knowledge of VMware NSX Network Virtualization.
ZainTECH offers a dynamic and challenging work environment with opportunities for growth and development.
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