Concierge Ambassador

1 week ago


Amman, Amman, Jordan MARRIOTT International Full time
About This Role

We are seeking a highly skilled and dedicated individual to join our team as a Concierge Agent at Marriott International. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable and unique.

Key Responsibilities
  • Guest Experience Expertise: Take the initiative to deliver a wide range of services that guide guests through their entire stay, from check-in to check-out.
  • Operational Support: Process operational needs, address guest requests, complete reports, and share the highlights of the local area to create a seamless experience.
  • Team Collaboration: Work closely with colleagues to ensure that all guest needs are met, and that the hotel runs smoothly and efficiently.
  • Quality and Safety: Maintain a safe work environment, follow company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards, and ensure professional uniform, personal appearance, and communications.
  • Physical Demands: Be on your feet and moving around for extended periods, taking a hands-on approach to work, and lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.
What We Offer

As a Concierge Agent at Marriott International, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be part of a team that is passionate about delivering exceptional guest experiences and making every stay unforgettable.



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