Corporate Services Director
3 hours ago
We are seeking a highly skilled and experienced Corporate Services Manager to join our team at the British Council. As a key member of our operations team, you will be responsible for managing the planning, implementation, and resourcing of in-person and online English language teaching, learning, and assessment products, services, and programs for the corporate, education, and governmental sectors in Egypt, Jordan, and other markets served by the MEA Central Teaching Cluster.
Main Responsibilities- Work closely with English and Exam teams to ensure that British Council's English language products and services are planned, resourced, and delivered to meet financial and quality targets for the English business.
- Implement a range of standardized, operational procedures and systems within the Teaching Centres to achieve specified, clearly measurable targets (revenue, volume, time, and/or cost).
- Agree SLA (Service Level Agreement) requirements and performance management of supporting functions/external suppliers.
- Work with the Sales and Account Manager to anticipate demand and liaise with internal and external stakeholders to utilize internal classroom space and source external space against demand.
- Manage academic processes such as attendance, academic records, reports, and certificates according to product and service guidelines ensuring compliance with academic management policies and processes.
- Identify and share examples of best practice with Cluster.
- Proven experience in managing operations, logistics, and service delivery in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.
- Ability to work in a team environment and contribute to the achievement of business objectives.
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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Corporate Services Manager
7 days ago
Amman, Amman, Jordan British Council Full timeJob DescriptionJob Title: Corporate Services ManagerJob Summary:We are seeking a highly skilled and experienced Corporate Services Manager to join our team at the British Council. As a key member of our operations team, you will be responsible for managing the planning, implementation, and resourcing of in-person and online English language teaching,...
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