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Senior Technical Writer

2 months ago


Amman, Amman, Jordan Pivotal Partners Full time
About the Role

Pivotal Partners is a leading provider of authorization solutions for enterprise companies. Our platform helps eliminate standing access and protect critical systems and data. We're seeking a skilled Technical Writer to join our team and contribute to the development of our documentation.

Key Responsibilities
  • Collaborate with engineers, product managers, and customer service teams to craft and enhance our documentation.
  • Develop and refine product guides, covering everything from help content to technical and product documentation.
  • Liaise with teams across product, engineering, and customer service to detail the usage of new features for both technical and layperson audiences.
  • Engage with content authorities and project leads to simplify complex product details into practical and precise documentation.
Requirements
  • Demonstrated background in technical writing, ideally within the software sector.
  • Exceptional skills in both written and verbal communication, with an attention to precision.
  • High technical proficiency and a quick learner of intricate technical subjects.
  • Skilled in the use of documentation software and tools, such as Microsoft Office, Markdown, or equivalents.
  • Experience with version control systems (like Git) and documentation platforms (such as Notion) is advantageous.
  • Capable of autonomous and effective work in a remote setting.
  • Holds a Bachelor's degree in English, Technical Writing, Computer Science, or a related discipline.
What We Offer

Pivotal Partners is a dynamic and growing company with a strong mission to improve the internet. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.