Director of Operations

5 days ago


Amman, Amman, Jordan Little Thinking Minds Full time
About the Role

We are seeking a highly skilled and experienced Director of Operations to join our team at Little Thinking Minds. As a key member of our leadership team, you will play a pivotal role in driving the overall business operations of the company.

Key Responsibilities
  • Strategic Leadership: Provide strategic direction and oversight to ensure the effective execution of business operations, aligning with the company's overall vision and goals.
  • Operational Excellence: Develop and implement processes and systems to drive operational efficiency, improve productivity, and enhance the overall customer experience.
  • Team Management: Lead and manage cross-functional teams to achieve business objectives, fostering a culture of collaboration, innovation, and continuous improvement.
  • Financial Management: Analyze financial reports to identify opportunities for cost savings, revenue growth, and process improvements, ensuring the company's financial health and stability.
  • Business Development: Collaborate with the product team to develop and implement business strategies that drive revenue growth, expand market share, and enhance customer engagement.
  • Process Improvement: Design and implement data-driven business processes to drive operational efficiency, reduce costs, and improve customer satisfaction.
  • Culture and Engagement: Foster a high-performing culture that promotes employee engagement, retention, and development, ensuring the company's long-term success.
Requirements
  • Proven Experience: A minimum of 5 years of experience in building, maintaining, or scaling operations in a SaaS or tech-focused environment, preferably within EdTech.
  • Strategic Thinking: Strong strategic, analytical, and operational planning skills, with the ability to think critically and make informed decisions.
  • Leadership Skills: Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire teams to achieve business objectives.
  • Business Acumen: A deep understanding of business operations, financial management, and product development processes, with the ability to analyze complex data and make informed decisions.
  • Collaboration: Experience in managing cross-functional teams and collaborating with stakeholders to achieve business objectives.

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