Process Associate

3 weeks ago


Amman, Amman, Jordan Amazon Full time
About the Role

We are seeking a highly skilled Process Associate to join our team at Amazon. As a key member of our operations team, you will be responsible for implementing new and existing Standard Operating Procedures (SOPs) to drive efficiency and productivity.

Key Responsibilities
  • Identify operational barriers and provide innovative solutions to enhance productivity and efficiency
  • Support shippers by researching invoice disputes and providing resolutions within Service Level Agreements (SLAs)
  • Reconcile invoices and manage credit notes for effective cash flow and transactions
  • Support enterprise shippers through tickets and escalations
Requirements
  • Bachelor's degree in a quantitative or technical field
  • Experience with Excel and financial operations processes
  • At least 1 year of work experience

We offer a dynamic and challenging work environment where you will have the opportunity to build and scale a new and growing business with Amazon. If you are a motivated and detail-oriented individual with a passion for process improvement, we encourage you to apply for this exciting opportunity.


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