Senior Account Manager Financial Sector

3 weeks ago


Amman, Jordan Specialized Technical Services Full time
  • Communicating with clients to ensure that all their needs are understood and addressed.
  • Building strong client relationships to maintain old business and acquire new customers.
  • Collaborating with various internal departments to ensure that they fulfill all customer requests.
  • Resolving complaints and keeping track of all processes that pertain to the client s desires.
  • Acting as the client s representative in a firm to ensure that their demands are met with a focus on improving the customer experience.
  • Collecting and analyzing data concerning consumer IT environment to understand changing needs.
  • Prepare and deliver technical presentations explaining products or services to existing and prospective customers.
  • Collaborate with sales teams to understand customer requirements and provide sales support.
  • Help clients solve problems with installed equipment and solutions.
  • Help in researching and developing new products.


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