CS Grp Mgr

Evaluate staff performance and provide appropriate feedback.Organize trainings for staff in their assigned job responsibilities.Monitor and manage operational expenses within allotted budget.Motivate and supervise staffs to meet departmental goals.Assist in interviewing, hiring and training new candidates.Ensure that team follows company quality and service...

Experience directly leading a team(s) of peopleExperience interviewing and selecting people who will maintain a high performance bar in AmazonAs a leader of leaders understands how to nurture and develop leadership skillsStrong listening skillsPositive communicator who understands when necessary how to have tough conversationsKnows and communicates the...

• Experience directly leading a team(s) of people• Experience interviewing and selecting people who will maintain a high performance bar in Amazon• As a leader of leaders understands how to nurture and develop leadership skills• Strong listening skills• Positive communicator who understands when necessary how to have tough...

Leading and managing 3-4 direct reports and 300+indirect reports.Diving into data to identify the root of a problem and solving it (no matter how large or small the scale)Managing workflow, escalations and effectively delegating across your leadership team.Driving the creation of staffing plans, schedules, quality/process change initiatives, and Lean/Kaizen...