Senior Associate

2 weeks ago


Amman, Jordan careem Full time
  • About the jobCareem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more.
  • Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires.
  • Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses
  • . Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

    About The Team

    You will get to be part of a dynamic and autonomous team from Careem veterans to new tigers who joined on a mission to build Careem Food all aligned on the same values of ownership, shooting to the moon and being of service to customers, partners, colleagues and captains.

    What You'll Do
  • Key Account Management: Develop strong long-lasting relationships as the main point of contact. You are responsible for Key restaurant partners engagement and satisfaction.
  • Growth: You are responsible for driving business growth of Accounts and improving on their commercial and operational performance
  • Analysis: Analyze data on accounts performance and quantify your actions. All decisions should be backed up by data to improve performance of key accounts.
  • Performance Meetings: You complete merchant performance reviews monthly and draw out next month’s plans based on what was discussed.
  • Partner with internal teams: Work closely with internal stakeholders and supply, merchant and customer domains to ensure meeting growth objectives.
  • What You'll Need
  • Previous experience in Account Management and Commercial roles
  • Excellent attention to detail, people skills and organization skills.
  • Ability to create and maintain relationships
  • Strong problem solving skills and comfortable analyzing data
  • Demonstrate experience using Microsoft Office tools and related project/program management applications to drive best practice
  • You must be a self-starter as we’ll look for you to manage your own time and priorities here.
  • What We’ll Provide You

    We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a Careem colleague you will be able to:
  • Work and learn from great minds by joining a community of inspiring colleagues.
  • Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
  • Explore new opportunities to learn and grow every day.
  • Enjoy the flexibility that comes with the trust of being an owner; work in a hybrid style with a mix of days at the office and at home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year.
  • Access to healthcare benefits and fitness reimbursements for health activities including: gym, health club and training classes.

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