Operations Team Lead

1 month ago


Amman, Jordan LigaData Full time
  • Provide top-level technical support, including problem resolution, change implementation,
  • meeting/calls and one-on-one technical support within SLAs for clients.
  • Ensure teams output meets quality and service level standards set by management and
  • clients.
  • Coordinate the daily activities of the operation engineers, set priorities for the team to ensure
  • task/tickets completion and coordinate work activities with other supervisors.
  • Understand our Operating Principles and make them the guidelines for how the operation

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