Supervisor - Customer Care

Customer Care SupervisorWe are seeking a highly skilled and experienced Customer Care Supervisor to join our team at Chalhoub Group. As a Customer Care Supervisor, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our customers.Key Responsibilities:Team Leadership: Lead a team...

Following the Hybrid Customer Care Department Standards for Excellence.Ensure you deliver an outstanding shopping experience to every customer contact via any offered communication channel (walk in, phone, email, online chat)Identify ways to personalize the experience of every customer, whenever possible.Always deal with the most difficult customers in a...

INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...

INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...

Job DescriptionAs a Customer Service Supervisor at Chalhoub Group, you will play a crucial role in delivering an exceptional customer experience across all communication channels. Your primary responsibility will be to lead a team of customer care advisors, ensuring they provide outstanding service to every customer interaction.Key Responsibilities:Customer...

Job DescriptionAt Chalhoub Group, we are seeking a highly skilled and customer-focused individual to join our Sales and Customer Care team as a Customer Care Consultant. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers enjoy the best shopping experience when interacting with...

Customer Service Supervisor **Key Responsibilities:** * Deliver exceptional customer experiences through various communication channels, ensuring a positive outcome in every interaction. * Identify opportunities to personalize customer interactions, enhancing their shopping experience. * Manage difficult customer situations professionally, turning...

Our Sales and Customer Care advisors are much more than the first point of customer contact for the Brands at Chalhoub Group; they are our Brand Ambassadors, responsible for ensuring every interaction on our virtual and physical sales floors exceeds our customers’ expectations.The role is primary customer experience oriented and will involve creating...

Job DescriptionWhat you'll be doingOur Sales and Customer Care advisors are much more than the first point of customer contact for the Brands at Chalhoub Group; they are our Brand Ambassadors, responsible for ensuring every interaction on our virtual and physical sales floors exceeds our customers’ expectations.The role is primary customer...

Customer Service Supervisor **Key Responsibilities:** * Deliver exceptional customer experiences through various communication channels, ensuring a positive outcome in every interaction. * Identify opportunities to personalize the customer experience, tailoring interactions to meet individual needs. * Manage difficult customer situations with...

Customer Service Supervisor **Key Responsibilities:** * Deliver exceptional customer experiences through various communication channels, ensuring a positive outcome in every interaction. * Identify opportunities to personalize customer interactions, enhancing their shopping experience. * Manage difficult customer situations professionally, turning...

Client Care Representative DescriptionThe Debt Settlement Client Care Representative will be a friendly, optimistic, and empathetic adviser to clients in our debt settlement program committed to providing an outstanding customer experience. Our representatives should be a master at problem-solving, have a high emotional IQ, and be extremely reliable....

Job Summary:As a Health Care Specialist at Amazon, you will play a critical role in delivering exceptional patient care and support to our customers. This is an exciting opportunity to join our team and make a meaningful impact in the lives of others.Key Responsibilities:Evaluate Patient Needs: Assess the medical condition of patients and develop...

Requirements Flexibility to work different shifts (including evenings, weekends, or holidays)Willingness to participate in training before hire and on-the jobExcellent listening skills and an empathetic voice and mannerDedication to customer satisfactionBasic knowledge of computer software and office systemsAbility to thrive in fast-paced environment,...

Assign tasks to the Housekeeping Supervisor and Room Attendants and show presence on the ‘floors’Check the maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctlyEnsure the correct and economical use of cleaning agents and their safe storage and that the all day to day maintenance is reported promptly...

About Bab Rizeq ElishmentBab Rizeq Elishment is a leading provider of pet care services in Amman, Jordan. Our mission is to deliver exceptional veterinary care and customer service to our clients and their pets.Job SummaryWe are seeking a highly skilled and compassionate Veterinary Doctor to join our team. The successful candidate will be responsible for...

About the RoleWe are seeking a highly skilled Regional Talent Acquisition Partner to join our team at CARE. As a key member of our recruitment team, you will be responsible for identifying, attracting, and hiring top talent in the MENA and Asia regions.Key ResponsibilitiesEducation and Experience: Bachelor's degree in Business and/or Human Resources, with...

Customer Care AmbassadorAt Chalhoub Group, our Sales and Customer Care advisors are the face of our brands, responsible for delivering exceptional customer experiences across our virtual and physical sales floors.We're looking for a skilled Customer Care Ambassador to join our team, someone who can build and maintain strong relationships with our customers,...

Job Title: Reservations SupervisorJoin our team at Fairmont Amman as a Reservations Supervisor, where you will be responsible for ensuring seamless guest experiences through efficient reservation management.Key Responsibilities:Manage room reservations, ensuring accuracy and timely updates.Provide exceptional customer service, responding to guest inquiries...

About the RoleWe are seeking a highly skilled Regional Talent Acquisition Partner to join our team at CARE. As a key member of our recruitment team, you will be responsible for identifying, attracting, and hiring top talent in the MENA and Asia regions.Key ResponsibilitiesEducation and Experience: Bachelor's degree in Business and/or Human Resources, with...