Director Technical Support Trilogy Remote

Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes?Are you a customer support veteran who relies on deep technical experience and leadership skills? When a customer is unhappy, do you dig through individual...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our teams continue to operate as remote-work experts. Our communication systems...

About the jobCrossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes?Does this sound like you? Your friends and family call you to troubleshoot their technology problemsYou love learning new things, and the thought...

About the jobCrossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes?Are you a finance systems expert and a seasoned auditor or controller? Do you prefer to get hands-on with day-to-day finance tasks, rather than...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our teams continue to operate as remote-work experts. Our communication systems...

About the jobCrossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes?Imagine a new way of working: You are an integral part of a visionary finance group that is global, 100% remote, and consists of the top 1% of...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our teams continue to operate as remote-work experts. Our communication systems...

Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software issues.Proposing...

About the jobCrossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes?Are you a finance systems expert and a seasoned auditor or controller? Do you prefer to get hands-on with day-to-day finance tasks, rather than...

Install and configure computer hardware, software, systems, networks, and printerstroubleshoot system and network problems, diagnosing and solving hardware or software faults and respond in a timely manner to service issues and requests.Support the roll-out of new applications.Provide technical support across the company (this might be in person or...

This role is the highest-level customer support engineer we have - our tickets cannot be elevated above you. The problems are complex. The solutions might be configuration, database-level, or even code-level.Trilogy takes pride in its customer support quality and makes sure customers are impressed at every interaction. It’s an immense responsibility,...

The Technical Associate Director s will be responsible for providing technical design vision leadership and oversight of implementation activities as well as manage the performance monitoring plans for their technical areaThe Technical Associate Director s will work with the Chief of Party COP Deputy Chief of Party DCOP senior management team and technical...

About the jobCrossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes?Are you a finance systems expert and a seasoned auditor or controller? Do you prefer to get hands-on with day-to-day finance tasks, rather than...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our teams continue to operate as remote-work experts.Our communication systems and...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our teams continue to operate as remote-work experts. Our communication systems...

About the jobCrossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes?Have you read the key texts in motivational psychology and gamification, wondering how this knowledge can change the future of education? Trilogy...

- Provide support and troubleshooting services to our ERP clients.- Familiar with Basic ERP modules sales, purchase, inventory, and accounting.- Work closely with the team to understand ERP software functionality and identify issues.- Provide a high level of customer service experience.- Analyze and resolve reported issues.- Deal with a lot of daily tickets...

The Associate Director s Finance and Operations will support the COP DCOP and senior management team in ensuring compliance efficiency and coordination among technical financial and operational teamsThe Associate Director s Finance and Operations will provide leadership and technical guidance for compliance with key financial and administrative standards and...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you.We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our teams continue to operate as remote-work experts.Our communication systems and...

About the jobCrossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes?Are you looking to jumpstart your tech career and experience firsthand how a new technology revolutionizes an industry? Join our AI-First software...