Assistant Manager

4 weeks ago


Amman, Jordan FOUR seasons hotel Full time
  • Oversee all aspects of the daily operation of the hotel’s Room Service operation.
  • Supervise all Room Service personnel.
  • Respond to guest complaints in a timely manner.
  • Work with other F&B managers and keep them informed of F&B issues as they arise.
  • Organize all documentation for shift work on a daily basis including pre-shift reports, daily training topics, shift floor plan, requisitions for beverage, food and sundries and manage labor on a daily basis through the time management system.
  • Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems
  • Monitor and test service skills of staff, retrain and reinforce all standards on food and quality and service details daily. Provide feedback and appraisals as necessary.

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