Jobs: unifonic

About the jobProudly voted a Great Place to Work®, we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionising the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.We pride...

Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies. We pride ourselves on our fun and collaborative work...

Proudly voted a Great Place to Work®, we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionising the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies. We pride ourselves on...

Setup and enhance CI (Continuous Integration) and CD (Continuous Deployment).Configure the company's products to meet the functional requirements including the configuration of functional areas and technical areas (e.g. integration interfaces, integration maps, web services, transport protocols, etc.).Troubleshoot and remediate issues impacting the...

Execute day to day operations that are related to the company s products and services including but not limited to reports, monitoring projects performance, issue tracking.Provide in depth training in areas of expertise, general product knowledge, and integration.Ensure the availability of technical infrastructure, systems, products, and services.Work...

Produce, modify, and maintain company landing pages and websites.Translate design wireframes to actual code that will produce the visual elements of the application, taking into consideration multi browser/cross device compatibility and performance.Create new microsites, landing pages, blog pages, and other content as needed in HubSpot and WordPress.Develop...

Analyze support operational processes and recommend improvements.Analyze transactional data to align with knowledge improvement, TNA, FAQs, Best practices.Work closely with different departments to assist support agents operation.Team scheduling and staffing recommendations based on operational, peak, and off peak times.

Hands-on 7+ years of relevant development or testing experience.Understand cloud delivery using tools such as Git, Drone CI, Argo CD, Kubernetes.Significant Test Automation skills using leading Web & Mobile tools: Selenium, Cucumber, Appium, SoapUI, or others.Experience with RobotFramework.Experience working with remote teams.

Recruit and hire exceptional engineering talent and facilitate the onboarding of new team members Work with other engineering teams to identify and anticipate changing requirements and opportunities to improve the development environment Work with product managers designers and engineers on the team to prioritize plan and schedule work Communicate status...

Build and maintain solutions that scale Serving millions of users every day Contribute to building and maintaining the policies procedures and technical assets in the company s cloud infrastructure Support various teams with a technical vision in the core areas of interest for the company s products Support multi cloud-based communication products especially...

Develop business relationships to expand the company’s customer base and improve the existing business relationships and report pertinent data.Create exceptional sales pitches for prospective clients.Make 20+ outbound sales calls a day to actively make sales.Track activity, prepare and maintain records for sales leads and account status in the Customer...

Respond to inquiries from clients and communicate with vendors to help resolve any problems as 1st and 2nd line support via e-mail, phone, and remote connection.Execute day-to-day operations that are related to the company’s products and services including but not limited to reports, monitoring projects performance, issue tracking.Provide in-depth training...

Develop business relationships to expand the company’s customer base and improve the existing business relationships and report pertinent data.Create exceptional sales pitches for prospective clients.Make 20+ outbound sales calls a day to actively make sales.Track activity, prepare and maintain records for sales leads and account status in the Customer...

Respond to inquiries from clients and communicate with vendors to help resolve any problems as 1st and 2nd line support via e-mail, phone, and remote connection.Execute day-to-day operations that are related to the company’s products and services including but not limited to reports, monitoring projects performance, issue tracking.Provide in-depth training...

Setup and enhance CI (Continuous Integration) and CD (Continuous Deployment).Configure the company's products to meet the functional requirements including the configuration of functional areas and technical areas (e.g. integration interfaces, integration maps, web services, transport protocols, etc.).Troubleshoot and remediate issues impacting the...

Execute day to day operations that are related to the company s products and services including but not limited to reports, monitoring projects performance, issue tracking.Provide in depth training in areas of expertise, general product knowledge, and integration.Ensure the availability of technical infrastructure, systems, products, and services.Work...

Produce, modify, and maintain company landing pages and websites.Translate design wireframes to actual code that will produce the visual elements of the application, taking into consideration multi browser/cross device compatibility and performance.Create new microsites, landing pages, blog pages, and other content as needed in HubSpot and WordPress.Develop...

Analyze support operational processes and recommend improvements.Analyze transactional data to align with knowledge improvement, TNA, FAQs, Best practices.Work closely with different departments to assist support agents operation.Team scheduling and staffing recommendations based on operational, peak, and off peak times.

Hands-on 7+ years of relevant development or testing experience.Understand cloud delivery using tools such as Git, Drone CI, Argo CD, Kubernetes.Significant Test Automation skills using leading Web & Mobile tools: Selenium, Cucumber, Appium, SoapUI, or others.Experience with RobotFramework.Experience working with remote teams.

Recruit and hire exceptional engineering talent and facilitate the onboarding of new team members Work with other engineering teams to identify and anticipate changing requirements and opportunities to improve the development environment Work with product managers designers and engineers on the team to prioritize plan and schedule work Communicate status...