Senior ERP implementer

Company Description Software Bank (SBC) is a leading provider of Enterprise Resource Planning (ERP), business software, and digital transformation solutions across the Middle East. Headquartered in Amman, Jordan, the company specializes in ERP consulting, implementation, software development, systems integration, and business process automation. As the exclusive regional partner of LOGO Business Solutions, Software Bank delivers enterprise solutions including LOGO ERP, Odoo, and its own innovative platforms such as CUBS, HRBANK, and RepFlow. With over 20 years of industry experience, Software Bank serves organizations across manufacturing, distribution, retail, pharmaceuticals, and services, helping them streamline operations, improve efficiency, and make data-driven decisions. The company combines deep functional expertise with advanced technologies, including artificial intelligence, business intelligence, and intelligent automation. Software Bank fosters a collaborative, innovative, and results-driven work environment where professionals work across technical and business disciplines to solve complex challenges. The company values accountability, continuous learning, teamwork, and customer success, offering opportunities to contribute to impactful projects and drive meaningful digital transformation across the region. Role Description The Senior ERP Implementer will lead end-to-end implementation of ERP solutions, including requirements gathering, process mapping, system configuration, testing, and deployment. This full-time remote role involves collaborating with functional teams to understand business needs, translating them into ERP workflows, and ensuring that modules are integrated and optimized for performance and usability. The person in this role will develop implementation plans, manage project timelines, coordinate with technical teams, and support data migration and validation. They will conduct user training, create documentation, provide post-go-live support, and continuously identify opportunities to improve processes and system usage. The Senior ERP Implementer will also help define best practices, contribute to governance standards, and advise leadership on ERP-related decisions. Qualifications
• Experience leading full-cycle ERP implementations, including requirements analysis, configuration, testing, and go-live support.
• Strong knowledge of core business processes (e.g., finance, supply chain, HR, sales, and operations) and how they map to ERP modules.
• Ability to manage projects, prioritize tasks, and coordinate cross-functional stakeholders in a remote environment.
• Proficiency in documenting workflows, creating user guides, and delivering training to diverse user groups.
• Excellent analytical and problem-solving skills, with the ability to translate complex business needs into practical system solutions.
• Clear and professional communication skills, both written and verbal, including the ability to explain technical concepts to non-technical users.
• Previous experience with major ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics, or similar) is strongly preferred.
• Bachelor’s degree in Information Systems, Business, Engineering, or a related field; relevant certifications in ERP or project management (e.g., PMP, ERP vendor certifications) are a plus.
• Demonstrated ability to work independently, take ownership of deliverables, and collaborate effectively in distributed teams.
• Experience in change management, user adoption strategies, and continuous improvement initiatives is beneficial.