Sales Opertions Analyst

Company:MercerDescription:

About Marsh McLennan:
Marsh McLennan is a global leader in insurance broking and risk management, committed to delivering innovative solutions and exceptional client service. We foster a diverse and inclusive culture where talented professionals thrive and make a meaningful impact. Join us to accelerate your career in a dynamic, global environment.

What You Will Do:
As an MMC Sales Operations Analyst, you will play a critical role in coordinating regional sales reporting and empowering data-driven decisions through insightful analysis. You will collaborate with regional, country, and sales leaders across Marsh and Mercer to develop and standardize sales funnel data into actionable insights that drive strategic decisions.

Key responsibilities include:

• Partnering with regional stakeholders to understand business objectives and align analysis accordingly
• Delivering complex regular and ad-hoc analyses to provide insights on key business areas
• Gathering and documenting reporting/dashboard requirements to ensure accurate and effective reporting
• Developing and maintaining interactive dashboards and reports using Qlik Sense and Power BI
• Managing multiple projects and tight deadlines efficiently
• Supporting in-country teams with sales technology tools, including CRM systems and sales automation platforms
• Defining and monitoring key performance indicators (KPIs) to assess sales performance across business units and countries
• Ensuring CRM data quality and championing system enhancements
• Managing user licenses and driving adoption through training and support
• Collaborating with marketing and impact teams to support campaign data and KPI tracking

What We Are Looking For:

• Bachelor's degree in Engineering, Analytics, or a related field; Master's degree in Statistics, Computer Applications, IT, or Analytics is a plus
• 3-5 years of experience mining large, complex datasets and building dynamic, storyboarded dashboards
• Proven expertise in data analytics, visualization, and reporting using Qlik Sense; Power BI skills are a strong advantage
• Advanced Excel skills, including macros
• Excellent verbal and written communication skills with strong stakeholder management capabilities

Preferred Qualifications:

• Experience in client onboarding or insurance industry subject matter expertise
• Background in the insurance sector and client service
• Strong relationship-building skills and an open-minded, fast-learning attitude

What We Offer:

• Competitive salary and employee-friendly policies
• Healthy work-life balance and a supportive working environment
• Opportunities for career growth within a global organization
• A culture committed to Diversity and Inclusion, Corporate Social Responsibility, and sustainability

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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