Site Reliability Engineer

Location: Jordan

Exciting Opportunity

As a experienced SRE specializing in Cloud Systems, Automation, and Security, you'll have the chance to design, automate, and manage cloud-native platforms that power our AI and big data workloads.

Key Responsibilities

Foster a high-performing SRE culture that emphasizes cloud-native reliability, security-first design, and operations-as-code

Lead and troubleshoot high-priority infrastructure or service incidents; implement preventive solutions and ensure transparent incident response

Architect and automate cloud infrastructure, systems provisioning, and service deployments using modern Infrastructure as Code (IaC) practices

Continuously refine CI/CD pipelines and service maturity standards to support rapid, safe releases

Identify patterns and analytics to inform Service Level Objectives (SLOs) and integrate automated recovery and self-healing mechanisms

Collaborate across platform, cloud, and security teams to design resilient system architectures that meet uptime, performance, and compliance goals

Champion Chaos Engineering and reliability testing to expose failure points before they reach production

Design and enforce automated release management, including blue-green and canary deployments

Implement proactive monitoring, alerting, and runbook automation to reduce toil and support predictable incident response

Drive adoption of Zero Trust, secrets management, and least-privilege access in system-level architecture

Ensure compliance with security and governance controls, including logging, auditability, and vulnerability management

Participate in a 24/7 on-call rotation and ensure incident retrospectives lead to meaningful process and tooling improvements

Build trusted relationships with stakeholders by understanding business needs and delivering scalable, secure, and reliable solutions

Collaborate with engineering teams to embed DevSecOps practices.

Develop monitoring, alerting, and incident management workflows.

Optimize system performance, reliability, and cost efficiency.

Implement security controls and compliance measures.

Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management and Governance of Organizations policies, procedures, plans, and related risk assessments.

Performance will be measured by:

Mean Time to Resolve (MTTR) and Incident Frequency reduction

Uptime and SLA/SLO adherence

Percentage of automation coverage and toil reduction

Compliance audit success and security posture improvements

Stakeholder satisfaction and operational cost efficiency

Requirements:

- Bachelor's Degree in Computer Science, Engineering, Cybersecurity, or a related technical field

- 5-8 years of experience with DevOps, CI/CD tooling, and production-grade service management

- 3+ years of experience architecting and operating cloud-based, distributed systems (AWS, Azure, or GCP)

- Proven experience with automation frameworks, IaC tools (e.g., Terraform, Ansible, Pulumi), and container orchestration (e.g., Kubernetes)

- Expertise in Linux systems administration, service hardening, and process-level isolation

- Strong knowledge of security best practices, including access control, secrets management, audit logging, and runtime protection

- Solid background in monitoring and observability stacks (e.g., Prometheus, Grafana, ELK, Datadog, or similar)

- Proficiency in scripting and systems programming (Bash, Python, or Go preferred)

- Fluent English and Arabic is required

Class A Medical Insurance