pa - coo
22 hours ago
This role requires a high level of discretion, excellent judgment, and the ability to manage multiple priorities with efficiency and professionalism. The PA will play a key role in enabling the COO to focus on strategic priorities by ensuring smooth day-to-day operations and executive-level coordination across the business.Job Description
Company Description
Our ratings reflect the financial strength of our business: "A" (Stable) from AM Best; "A-" (Stable) from S&P. In 2024, we had net earnings of $135.2 million. Our holding company has assets in excess of $2,037.6 million, as at 31 December 2024.
Key Responsibilities
Manage and maintain the COO's complex calendar, including scheduling of internal and external meetings, resolving conflicts, and prioritizing appointments.
Coordinate and prepare materials for meetings, including agendas, presentations, reports, and briefing documents; ensure the COO is thoroughly prepared.
Monitor the COO's inbox and communications, draft high-level correspondence, and ensure timely responses to internal and external stakeholders.
Organize and manage domestic and international travel arrangements including flights, accommodations, visas, ground transportation, and detailed itineraries.
Process and track expense reports, vendor invoices, and other administrative documentation in accordance with internal policies.
Record and distribute meeting minutes, action items, and ensure appropriate follow-up and execution across departments.
Serve as the point of contact between the COO and senior leadership, clients, external partners, and internal departments.
Office & Project Coordination
Coordinate cross-functional communications on behalf of the COO to ensure alignment across business units.
Support the preparation of internal communications, organizational announcements, or confidential memos.
Collaborate with internal stakeholders including HR, Finance, Legal, and Operations on executive-level requests or administrative tasks.
Manage sensitive and confidential business information with utmost discretion.
Qualifications & Experience
Minimum 5–10 years of experience in an Executive Assistant or similar role supporting senior executives, ideally in a corporate or multinational environment.
Bachelor's degree in Business Administration, Communications, or a related field is preferred.
Demonstrated ability to manage high-level administrative responsibilities independently and efficiently.
Skills & Competencies
Excellent organizational and time-management skills with the ability to handle multiple priorities and meet deadlines.
Strong written and verbal communication skills, including experience drafting executive-level correspondence.
High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); familiarity with project management or collaboration tools is an advantage.
Proven track record of maintaining confidentiality and professional discretion.
Ability to anticipate needs, solve problems proactively, and operate with a high level of initiative and judgment.
Professional, composed, and confident presence in all forms of communication and interaction.
