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Account Manager

2 weeks ago

Amman, Amman, Jordan Delivery Hero Full time
Company Description

talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

What's On Your Plate?

  • Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.

  • Maintain continuous business relationships with clients/ Vendors.

  • Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Vendor and company.

  • Ensuring Catalogs of the clients are up to date at all times, including the proper presentation and Category Management

  • Optimize the Vendor Operations (Prep-time, availability for top selling items, operating hours )

  • Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.

  • Advertisement sales: -Acquiring and maintaining pictures & prices from grocery stores, branding Talabat stickers at shops, banners and newsletter.

  • Generating coupons, promotions and vouchers from existing Vendors, and have promo/price parity with all vendors

  • Encourage Vendor to subscribe to the online payment gateway.

  • Coordinate with the Vendor, if the Vendor is live or active on talabat, checking and resolving the reason, such as shutting down or stopping delivery.

  • Align and sort out financial matters with vendors periodically. 

  • Maintain accurate records of all sales and prospecting activities including:

  • Sales calls

  • Closed sales

  • Follow-up activities

  • Sales expense report

  • Presentations

  • Sales meeting report (new Vendor)

  • Daily signed contract report

Qualifications

What Did We Order?

  • Bachelor's degree in any discipline

  • Previous experience in FMCG,- E-commerce and retail companies is preferred

  • From 3 to 5 years of experience holding the same title or relevant

  • Able to analyze data and sales statistics and curate a solution

  • Excellent Communication & Negotiation skills

  • Customer Oriented

  • Adaptability & Flexibility