Dynamics 365 F&O Business Consultant

Responsibilities

• Engage HR, Recruitment, and Payroll stakeholders to map current processes (as-is) and define future-state (to-be).
• Identify pain points and manual work in onboarding, timesheets, leave requests, salary calculation, recruitment workflow, and u2022 Translate business needs into clear functional requirements, user stories, and acceptance criteria.
• Propose best-practice process improvements, not just record requests.

2. Dynamics 365 F&O Functional Design

• Design and configure modules in D365 F&O related to:

• Human Resources / Personnel management

• Recruitment / candidate pipeline / onboarding
• Payroll calculation / benefits / deductions / compliance

• Time & attendance / leave / shifts / rostering

• Prefer standard F&O capabilities to reduce unnecessary customization and upgrade risk.

• Prepare functional design documents (FDD) for required extensions, workflows, or integrations.

3. HR, Recruitment & Payroll Operations Support

• Define hiring lifecycle inside the system: job requisition candidate pipeline offer onboarding assignment.
• Support workforce allocation (who is assigned to which client / job / site).
• Define payroll rules, earning codes, deductions, allowances, overtime rules, penalties, end-of-service, etc.
• Validate payroll outputs with HR and Finance to ensure compliance with internal policy and labor regulations.
• Ensure payroll postings hit the right GL accounts, cost centers, or projects.

4. UAT, Training & Adoption

• Build UAT scenarios and test scripts with HR/Recruitment/Payroll users.
• Drive User Acceptance Testing: coordinate users, track defects, confirm fixes with the business.
• Prepare SOPs, quick reference guides, and deliver hands-on training.
• Ensure the business is operational on Day 1, not just "system is live".

5. Change Requests & Continuous Improvement

• Act as first line to receive enhancement requests from HR, Recruitment, Payroll.
• Perform impact analysis (process impact, cost, effort, compliance risk).
• Prioritize enhancements based on value and risk.
• Support PMO / Delivery team in presenting change requests to steering committee.

6. Cross-Module & Supply Chain (Plus / Advantage)

• Support scenarios connecting HR & Payroll with Operations / Supply Chain, such as:

• Resource allocation to client projects or service contracts

• Tracking worker availability, leave, or visa status for scheduling
• Capturing timesheets and linking them to customer billing or internal cost allocation
• Managing uniforms, tools, and assets assigned to workers

Align workforce availability with service delivery SLAs.

7. Data & Integration

• Work with technical teams on data migration: employees, contracts, salary structures, leave balances, etc.
• Define integration requirements with ATS systems, biometric attendance, time tracking, finance, etc.
• Validate data quality and respect privacy/PII and payroll confidentiality.

8. Governance & Compliance

• Ensure HR, payroll, and employee data handling follows internal policy, audit requirements, and local labor law.
• Document approval matrices and segregation of duties (e.g. who can edit salary, who can approve payroll run).
• Support internal/external audit with evidence from the system.

Requirements

• 4+ years as a Functional Consultant / Business Consultant / Business Analyst on Microsoft Dynamics AX or Dynamics 365 F&O
• Direct experience with HR and Payroll modules.
• Strong requirement gathering and process design background (not only ticket support).
• Proven track record delivering at least one full-cycle HR/Payroll implementation or major enhancement in production.

Strong Plus

• Experience with Recruitment / Talent Acquisition processes and onboarding flows.
• Exposure to Workforce Scheduling / Timesheet / Resource Assignment / Supply Chain / Operations.
• Experience supporting businesses with large field or blue-collar workforce.
• Familiarity with labor law, end-of-service rules, and payroll compliance in GCC / MENA.

On behalf of our client, we are seeking a Dynamics 365 F&O Business Consultant (HR / Recruitment / Payroll) to join their team in Amman, Jordan.