Transaction Risk Investigator
3 weeks ago
We are seeking a highly skilled Transaction Risk Investigator to join our team at Amazon.
About the Role
- As a Transaction Risk Investigator, you will be responsible for investigating suspicious activities and behaviors that could pose a risk to Amazon or our customers in global markets.
- You will ensure high-quality decisions by applying CTPS standard operational procedures.
- Identify known fraud patterns, discover new modus operandi trends, and take actions to minimize risks.
- Use a wide range of internet and in-house tools to research transactions and gather data to make accurate decisions.
- Take appropriate actions to identify and help minimize Amazon's financial, legal, and reputational risk.
- Maintain high levels of confidentiality and data security standards.
- Achieve weekly productivity and quality standards for investigations.
- Communicate via email and telephone with external and internal customers and financial institutions to make informed decisions about risk.
Key Responsibilities
- Investigate suspicious transactions and behaviors.
- Apply CTPS standard operational procedures to ensure high-quality decisions.
- Identify and mitigate risks to Amazon and our customers.
- Use various tools to research transactions and gather data.
- Communicate with customers and financial institutions to make informed decisions.
Requirements
- Experience in CTPS investigations.
- Ability to work in a fast-paced team environment with minimal supervision.
- Excellent judgment and problem-solving skills.
- Ability to maintain confidentiality and data security standards.
What We Offer
As a Transaction Risk Investigator at Amazon, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be challenged to think critically and make informed decisions. You will be part of a team that is passionate about customer success and is committed to delivering sustainable results.
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