Duty Manager

2 months ago


Amman, Amman, Jordan MARRIOTT International Full time

Marriott International is seeking a skilled Duty Manager to join our team. The successful candidate will be responsible for ensuring seamless guest experiences from check-in to check-out. Key responsibilities include:

**Guest Check-in and Room Assignment**

* Verify guest identity and form of payment
* Assign rooms and activate/issue room keys
* Set up accurate accounts for each guest

**Payment and Billing**

* Secure payment prior to issuing room keys
* Verify and adjust billing
* Compile and review daily reports/logs/contingency lists

**Guest Services**

* Supply guests with directions and property information
* Accommodate guest requests and follow up to ensure requests have been met

**Cash Handling and Security**

* Process all payment types, vouchers, paid-outs, and charges
* Balance and drop receipts
* Count and secure bank at beginning and end of shift

**Accounting and Compliance**

* Obtain manual authorizations and follow all Accounting procedures
* Notify Loss Prevention/Security of any guest reports of theft

If you are a detail-oriented and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.


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