Fraud Prevention Specialist

3 weeks ago


Amman, Amman, Jordan Zain Jordan Full time
Key Responsibilities
  • Fraud Awareness and Training: Develop and conduct regular awareness sessions and orientations on fraud types, red flags, and precautions to ensure a proactive approach to fraud prevention.
  • Process Design and Control: Collaborate with business stakeholders to design and implement new business processes that incorporate proper controls and segregation of duties to mitigate fraud risks.
  • Fraud Monitoring and Evaluation: Continuously monitor and evaluate business and system owners' commitment to fighting fraud through regular monitoring and control implementation.
  • Partnerships and Collaborations: Establish partnerships with external parties and vendors to share responsibility against fraud, such as agreements with insurance companies and competitors to combat Simbox and other fraudulent activities.
  • Service and Product Evaluation: Conduct thorough examinations and assessments of current and new services, products, business processes, systems, privileges, and integrations to identify potential fraud risks.
  • Fraud Management System Administration: Administer and utilize a fraud management system (FMS) to detect suspicious activities and fraudulent trends, and continuously work on tuning and enriching the system with new information and streams.
  • Fraud Risk Assessment: Evaluate fraud risk causes, volumes, frequencies, dependencies, and impacts to inform strategic decisions and mitigate fraud risks.
About the Role

This role is a critical part of Zain Jordan's efforts to prevent and detect fraud, ensuring the integrity of our business operations and protecting our customers' interests.



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