Operations Specialist

3 weeks ago


Amman, Amman, Jordan Don Construction Products Full time
Job Summary

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative - Health Insurance. The successful candidate will be responsible for resolving customer queries related to health insurance claims and policies.

Key Responsibilities
  • Respond to customer inquiries via phone calls and provide resolution to their complaints and grievances.
  • Maintain an Average Handling Time (AHT) for the process.
  • Ensure that all customer interactions are handled in a professional and courteous manner.
Requirements
  • Graduate degree or final year result awaited or pursuing.
  • Experience in voice process preferred (06 months to 1 year).
  • Fresher candidates can also apply.
  • Basic knowledge of health insurance.
  • Excellent communication skills in English and Hindi.
  • Knowledge of any regional language is an advantage.
What We Offer

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.


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