Senior Site Reliability Engineer

2 months ago


Amman, Amman, Jordan Quadcode Full time
Job Description

Quadcode is seeking a highly skilled Senior Site Reliability Engineer to join our Service Desk team. As a key member of our team, you will be responsible for overseeing ITSM processes, developing monitoring tools, and ensuring the high availability of our product.

Key Responsibilities
  • Identify bottlenecks and develop recommendations to improve service reliability
  • Respond to platform emergencies, localize and resolve failure causes, and compile postmortem reports
  • Develop monitoring and alerting tools to ensure high availability and quick detection of potential issues
  • Participate in change management processes, including assessment and coordination of changes to the infrastructure
  • Implement and support ITSM processes to optimize team workflow and enhance service quality
Requirements
  • 3+ years of experience in SRE/DevOps
  • Understanding of SRE principles and practical experience in implementing SRE practices
  • Experience with monitoring and logging systems (Prometheus, Graylog, Grafana)
  • Experience with automation tools for software build and deployment (CI/CD): GitLab, Jenkins
  • Understanding of virtualization and containerization principles
  • Proficiency in a programming language for automation script development (Python, Nodejs, Golang, etc.)
Preferred Qualifications
  • Experience in implementing monitoring and logging systems from scratch
  • Experience with k8s, Openstack
  • Advanced programming skills in any language

Quadcode is a company that values innovation and collaboration. We are looking for a talented Senior Site Reliability Engineer to join our team and contribute to our mission of delivering high-quality services to our customers.



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