Customer Experience Strategist

3 weeks ago


Amman, Amman, Jordan Capital Bank of Jordan Full time
Customer Lifecycle Management Associate

At Capital Bank of Jordan, we are seeking a highly skilled Customer Lifecycle Management Associate to join our team. In this role, you will be responsible for managing related promotions and campaigns to drive business growth and customer engagement.

Main Responsibilities:
  • Lead and Implement Loyalty Program: Develop and execute a loyalty program that ensures customer retention, engagement, and experience.
  • Collaborate with Marketing Team: Work closely with the marketing team to build brand awareness, sponsorships, and campaigns that align with our overall strategy.
  • Provide Innovative Ideas: Contribute innovative ideas to drive business growth and ensure customer needs, feedback, and suggestions are considered and addressed.
  • Manage Promotions and Campaigns: Oversee the management of related promotions and campaigns to achieve business objectives.

Requirements: To be successful in this role, you will need to have excellent communication and project management skills, as well as the ability to work collaboratively with cross-functional teams.



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